On Tue, Jul 29, 2008 at 9:59 AM, Lanny Marcus <lmmailinglists at gmail.com> wrote: > > Mark: Scott has the right plan for you. Buy a new drive and install > it, when you take out the defective one. > Send the defective drive in on an RMA and they will probably replace > it with a remanufactured drive and you keep > that one available as a spare or install it in another box.. If your > box is like 3 of ours, it is a PITA to R&R a 5.25" drive. We have 2 > Dell Dimensions that are very easy to open (that's the idea, if it > works). Dell Latin America replaced one of them, after I got it, > because I could not open it. It took two (2) of their Tech Support > people, to get the thing open, so I asked for a new one. Plastic > cases...... Lanny Actually, this is my personal desktop that I've built and rebuilt over the years, so taking out a drive isn't THAT big of a deal. However, the alternative Scott suggests sounds seriously tempting. Thanks, folks! mhr