On 6/21/08, Les Mikesell <lesmikesell at gmail.com> wrote: <snip> > I've found their web support to be excellent if you can get past the > place where they sort out the individual/small/large business users. > Try to find support/downloads and the place where you put in the model > number or their tag number which identifies it completely. Then you go > directly to everything they have for that device, which might be flash > updates, all the manuals, and any utilities they provide. I think they > maintain this for everything they have ever sold. There is also a huge community of users on the Dell support site and many of them have the answers. I find it much easier to use the Dell support site, for our 4 Dimension boxes, than the Compaq support site, for our Compaq EVO.