[CentOS] link to "commercial support" page isn't really helpful

Robert P. J. Day rpjday at crashcourse.ca
Sun Jun 21 23:27:29 UTC 2009

On Mon, 22 Jun 2009, Spiro Harvey wrote:

> Karanbir,
> what about putting up something along the lines of:
> "Commercial support is currently unavailable, although this is being
> investigated by the community. The difficulty is that CentOS is a
> volunteer run effort.

  from a promotional standpoint, i would avoid getting into that
centos is a volunteer effort, and i would *seriously* avoid using the
word "difficulty."  all i was suggesting earlier is that there are a
number of ways to admit that centos has no *official* support channel,
and that it would be useful to, even in admitting that, word it in
such a way to not scare away potential adopters.

  talk to someone with a marketing background.  seriously.  all you
need to do is admit that there's no support, but word it carefully so
that it doesn't seem like a big deal.  just give people the warm
fuzzies.  that's all they're looking for.


Robert P. J. Day                               Waterloo, Ontario, CANADA

        Linux Consulting, Training and Annoying Kernel Pedantry.

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