[CentOS] link to "commercial support" page isn't really helpful
hescominsoon at emmanuelcomputerconsulting.com
Mon Jun 22 01:39:28 UTC 2009
Robert P. J. Day wrote:
> On Mon, 22 Jun 2009, Spiro Harvey wrote:
>> what about putting up something along the lines of:
>> "Commercial support is currently unavailable, although this is being
>> investigated by the community. The difficulty is that CentOS is a
>> volunteer run effort.
> from a promotional standpoint, i would avoid getting into that
> centos is a volunteer effort, and i would *seriously* avoid using the
> word "difficulty." all i was suggesting earlier is that there are a
> number of ways to admit that centos has no *official* support channel,
> and that it would be useful to, even in admitting that, word it in
> such a way to not scare away potential adopters.
> talk to someone with a marketing background. seriously. all you
> need to do is admit that there's no support, but word it carefully so
> that it doesn't seem like a big deal. just give people the warm
> fuzzies. that's all they're looking for.
> Robert P. J. Day Waterloo, Ontario, CANADA
> Linux Consulting, Training and Annoying Kernel Pedantry.
> Web page: http://crashcourse.ca
> Linked In: http://www.linkedin.com/in/rpjday
> Twitter: http://twitter.com/rpjday
> CentOS mailing list
> CentOS at centos.org
I disagree. Let everyone know upfront that this is run by volunteers.
More information about the CentOS