[CentOS] need trouble ticket system
heller at deepsoft.com
Sun Mar 29 14:25:21 UTC 2009
At Sun, 29 Mar 2009 12:15:16 +0530 CentOS mailing list <centos at centos.org> wrote:
> I need to implement trouble tracking system,
> we have 250 users in one premise & 3 desktop support technicians.
> I need to implement trouble ticket system, where user will enter their
> application / other issues. Mail will be sent to technician available on
> trouble ticket will be provided to user & will be given close stat once
> Kindly suggest me one such application based on open source.
Deepwoods Software uses RT from Best Practical
Robert Heller -- 978-544-6933
Deepwoods Software -- Download the Model Railroad System
http://www.deepsoft.com/ -- Binaries for Linux and MS-Windows
heller at deepsoft.com -- http://www.deepsoft.com/ModelRailroadSystem/
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