[CentOS] need trouble ticket system

Markus Falb markus.falb at fasel.at
Sun Mar 29 20:40:28 UTC 2009

On Sun, 29 Mar 2009 12:15:16 +0530, Dhaval Thakar wrote:

> Hi,
> I need to implement trouble tracking system, we have 250 users in one
> premise & 3 desktop support technicians.
> I need to implement trouble ticket system, where user will enter their
> application / other issues. Mail will be sent to technician available on
> duty.
> trouble ticket will be provided to user & will be given close stat once
> resolved.
> Kindly suggest me one such application based on open source.

I use Redmine.

best regards,

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