Dhaval Thakar wrote: >>> Hi, >>> >>> I need to implement trouble tracking system, >>> we have 250 users in one premise & 3 desktop support technicians. >>> >>> I need to implement trouble ticket system, where user will enter their >>> application / other issues. Mail will be sent to technician available on >>> duty. >>> trouble ticket will be provided to user & will be given close stat once >>> resolved. >>> >>> Kindly suggest me one such application based on open source. >>> The one I have been looking at and tested some is: http://www.eticketsupport.com/