> -----Original Message----- > From: centos-bounces at centos.org > [mailto:centos-bounces at centos.org] On Behalf Of Eduardo Grosclaude > Sent: Sunday, March 29, 2009 2:54 PM > To: CentOS mailing list > Subject: Re: [CentOS] need trouble ticket system > > On Sun, Mar 29, 2009 at 3:45 AM, Dhaval Thakar > <dhaval.thakar at networthdirect.com> wrote: > > Hi, > > > > I need to implement trouble tracking system, > GLPI may be worth a look > > -- > Eduardo Grosclaude > Universidad Nacional del Comahue > Neuquen, Argentina We use GLPI and it works fairly well. Beyond simple trouble ticket tracking we use the asset piece to track hardware, software tracking has some difficult points, and we are starting to use the contract and financial tracking as well.