Dhaval Thakar wrote: > Hi, > > I need to implement trouble tracking system, > we have 250 users in one premise & 3 desktop support technicians. > I setup Flyspray once as a trouble ticket system, even though its nominally a bug tracker, the two functions really aren't that different. http://flyspray.org/ it requires php (at least 4.3.9, although for obvious reasons, php5 is recommended) and mysql 4.x+ or postgres 8.1+, and very few other requirements. <http://flyspray.org/>