On Thu, 23 Dec 2010 08:40:48 -0800, Paul Heinlein wrote: [....] > I too suspect that *among desktop/laptop users* she's more likely to > find Ubuntu assistance than RHEL/CentOS/Fedora assistance. It's not a > certainty by any means, but I agree it's likely. > > My only bit of unsolicited advice would be to set up a fairly robust > backup system (using, perhaps, a USB hard drive) and train her on it > until she's got the procedure in muscle memory. Should the hard drive > fail, someone will at least be able to restore her data. Not unsolicited! And I'm glad to have it. We have a couple of external USB hard drives, and one at least has a partition backing up her specific machine. I'll try to think up a good name (or get her to!) and see if I can change that partition to that. The problem will be persuading her to take any interest beyond knowing that *I* have some backup for her, somewhere ... (I always do one before an upgrade -- and upgrade her machine last, in order to have seen most common problems before I get to it.) Any experience with that one? -- Beartooth Staffwright, Neo-Redneck Not Quite Clueless Power User I have precious (very precious!) little idea where up is.