Greetings, On Wed, Feb 10, 2010 at 10:07 AM, Paul Johnson <pauljohn32 at gmail.com> wrote: > But sometimes users come and get me saying the printer is broken, but > it is actually working fine for *most* of the workstations. > > On the troubled system, I run system-config-printer and I check the > printer in question (under properties) and I see the printer has been > disabled. I mean, the box by the word Enabled is empty. I would strongly suggest using the web interface localhost:631 instead of system-config-printer. Regards, Rajagopal