On Fri, Feb 19, 2010 at 1:23 PM, chloe K <chloekcy2000 at yahoo.ca> wrote: > Thank you for your helping > > but why user keeps downloading mails what he downloaded before? > > I check the mail client setting and it works fine > > If it is not server control, any hints about this problem Most pop3 servers will start from the beginning of a mailbox; if the last download of mail was not completely successful (from start of mailbox to end of mailbox), you get the situation you describe if I understand your comments. e.g., a customer on dialup that receives a 10 MB email message, can't download it, and tries again. kind regards/ldv