[CentOS] A proposed CentOS mailing list FAQ
Tom H
tomh0665 at gmail.com
Fri Jul 30 18:59:05 UTC 2010
On Fri, Jul 30, 2010 at 10:35 AM, <m.roth at 5-cent.us> wrote:
>
> I threatened to do this a few months ago.... Here's a first draft. I
> was thinking of it as something that might get posted the beginning of
> the month, or sent to someone who drops in with "it doesn't work!!!".
>
> PLEASE feel free, no, *please* rip, shred, tear, rend this, and help
> me make it usable.
>
> #####################################################################
>
> 1. This mailing list is here for folks around the world to share knowledge
> about CentOS
> and Linux. This is not a paid tech support organization - if you want
> that, buy
> a RedHat subscription.
>
> 2. We are not here to do your job for you. If you think we should, perhaps
> you
> should pay us. Before asking us, have you:
> a) read the documentation (RTFM)?
> b) checked the CentOS wiki for howtos and FAQs?
> i) <http://centos.org>, and click on "information"
> ii) <http://wiki.centos.org/>
> c) googled for documents on the Web?
>
> 3. Many of your problems have been discussed and solved. Feel free to ask
> for a link
> to the solution, or the discussion.
>
> 4. When you post a question,
> a) mention the version of CentOS, and of any other software;
> b) give a full explanation of the problem, not merely "networking is
> broke,
> how do I fix it", or something like that, and
> c) Include error messages if possible. Do *not* put pages of them - edit
> so that you give only a few lines of example, or only the relevant
> message lines, not, say, the entire dump of dmesg.
First the negative comments.
In (1), "if you want that, buy a RedHat subscription" is unnecessary.
In (2), "If you think we should, perhaps you should pay us" is really
unnecessary.
Second the positive comments.
Overall, a very good undertaking.
In (4)
- use a meaningful subject
- separate opinion from fact
- use a pastebin to post a full log
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