On Wed, 2010-07-14 at 16:17 -0400, R P Herrold wrote: > * chuckle * > > The other thing might be to use that device you hold beside > the ear and the mouth, and let the magic voices ask you for > your chassis' Service tag or Express Service Code -- the > voices know all sorts of information about your box, and will > offer you personalized guidance > --- The manual says it supports it. Like I thought it did. http://support.us.dell.com/support/edocs/systems/peR310/en/HOM/HTML/syssetup.htm#wp1184950 Get your service tag # and do like Russ said. John