Gregory P. Ennis wrote: > Gregory P. Ennis wrote: >> List, >> >> I updated a gateway/router computer with Centos 5.6 and lost the ability >> to print pdf and tif files with the command "lp -d printer img.tif" >> >> This new unit replaced a Fedora 5 system that had been working well, and >> is still able to print pdf and tif files withing the same network. >> >> I have other Centos 5.6 gateway's at different facilities that print the >> pdf and tif files without a problem. All of these 5.6 systems have been >> updated without a problem. >> >> hpijs-1.6.7-6.el5_6.1.x86_64 has already been installed. >> >> I am at a loss in trying to see the difference between my 5.6 machines >> and would appreciate some advice as to where to look. >> >> Thanks much for your help. >> >> Greg Ennis >> > > Have you checked if you are able to print regular text? It's a first > step in troubleshooting. And what is the commands output when you try to > print pdf/tiff? > > Ljubomir > > --------------------------------------------------------- > > Ljubomir, > > Regular ASCII text prints fine, as well as any pcl file. I can print > pdf and tiff files from a different computer on the affected printer, > but when a pdf or tiff file goes through the print server on the gateway > the print stream ends up printing graphic characters on several pages > instead of the image in the file. > > The output of lp -d lpt3 ./img.tif is normal > "request id is lpt3-842 (1 file(s))" > > I thought this might be a libtiff problem, but I have the same file on > our other machines (libtiff-3.8.2), > > libtiff-3.8.2-7.el5_6.7.x86_64 already installed and latest version > libtiff-3.8.2-7.el5_6.7.i386 already installed and latest version > > Thank you for your help, I am stumped on this one so far. > > Greg > You should run "yum list installed > <text-file-name>" on both working and non-working system and compare (diff?) those lists. Ljubomir The only difference I can see between the two servers is that the one that does not work is x64 and the one that works is i386. I am about ready to use the old Fedora system as the cups server instead the Centos 5.6 that was just put together. Thanks much for your help!!!! Greg