At Sat, 9 Jul 2011 02:55:32 +0800 CentOS mailing list <centos at centos.org> wrote: > > On 7/9/11, John R Pierce <pierce at hogranch.com> wrote: > > On 07/08/11 10:20 AM, Emmanuel Noobadmin wrote: > >> ...does[n't] stop him from doing development, it shouldn't > >> stop him from doing something like copy and paste. > > > > A couple weeks ago, on a technical support IRC forum (I forget if it was > > #solaris or #postgres or what), some guy came on and wanted us to look > > at an error.... which he posted as a YOUTUBE VIDEO. it was a simple > > 2-3 line text error message. apparently it was easier for him to use > > his fondleslab[1] to video capture the error off his screen than to > > paste or type the text. talk about bandwidth bloat. > > On a similar note, I regularly request users to copy the error message > they get in order to troubleshoot. There's this group of customers > who, despite repeated instructions, will do a screenshot and email a > .BMP to me. I'm undecided if that's better or worse than their > previous method of printing out said screenshot, then scanning it via > their copier's scan to email function before emailing the now crap > quality monochrome final product to me as a PDF. > > But neither beats that youtube for bloat :D I don't believe it is possible to copy and paste the text from many error message popups (I am pretty certain you can't from a standard MS-Windows error popup, but I am not sure about error popups from various Linux GUI toolkits -- *some* of them don't allow it -- the base widgets used don't provide a copyable text field). So the only way to *litterally* 'copy and paste' the error message (and some people understand the 'error message' to be the error popup window, not the *text* of the message) is to litterally do a screenshot of the popup window and send that. I guess far too many people have been trained away from textual interactions with a computer -- they only understand *graphical* interaction with a computer. > _______________________________________________ > CentOS mailing list > CentOS at centos.org > http://lists.centos.org/mailman/listinfo/centos > > -- Robert Heller -- 978-544-6933 / heller at deepsoft.com Deepwoods Software -- http://www.deepsoft.com/ () ascii ribbon campaign -- against html e-mail /\ www.asciiribbon.org -- against proprietary attachments