On Tue, Jul 19, 2011 at 2:32 PM, Kevin Thorpe <kevin.thorpe at pibenchmark.com> wrote: > Hi all, sorry for being OT but would any of you recommend a ticketing system? > We'd like something pretty comprehensive to cover helpdesk and HR stuff as > well as software bugs/requests. There seems to be a million variations > out there. > _______________________________________________ > CentOS mailing list > CentOS at centos.org > http://lists.centos.org/mailman/listinfo/centos > Hi, We use otrs, it is ITIL compatible. Written in perl, opensource, possible support.