[CentOS] [OT] would any of you recommend a ticketing system?

Keith Roberts keith at karsites.net
Tue Jul 19 12:19:24 UTC 2011


On Tue, 19 Jul 2011, Keith Roberts wrote:

> To: CentOS mailing list <centos at centos.org>
> From: Keith Roberts <keith at karsites.net>
> Subject: Re: [CentOS] [OT] would any of you recommend a ticketing system?
> 
> On Tue, 19 Jul 2011, Kevin Thorpe wrote:
>
>> To: CentOS mailing list <centos at centos.org>
>> From: Kevin Thorpe <kevin.thorpe at pibenchmark.com>
>> Subject: [CentOS] [OT] would any of you recommend a ticketing system?
>>
>> Hi all, sorry for being OT but would any of you recommend a ticketing system?
>> We'd like something pretty comprehensive to cover helpdesk and HR stuff as
>> well as software bugs/requests. There seems to be a million variations
>> out there.
>
> This is not free, but it is very comprehensive, and will
> also probably do a lot more than what you need. I have
> played with the trial demo version last year, and it's got
> alot of interesting features, including billing. It is a
> complete solution for web hosting providers, amongst other
> things.

Forgot to post that link:

http://www.whmcs.com/

> Kind Regards,
>
> Keith Roberts
>
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