On Tue, 19 Jul 2011, Kevin Thorpe wrote: > To: CentOS mailing list <centos at centos.org> > From: Kevin Thorpe <kevin.thorpe at pibenchmark.com> > Subject: [CentOS] [OT] would any of you recommend a ticketing system? > > Hi all, sorry for being OT but would any of you recommend a ticketing system? > We'd like something pretty comprehensive to cover helpdesk and HR stuff as > well as software bugs/requests. There seems to be a million variations > out there. This is not free, but it is very comprehensive, and will also probably do a lot more than what you need. I have played with the trial demo version last year, and it's got alot of interesting features, including billing. It is a complete solution for web hosting providers, amongst other things. Kind Regards, Keith Roberts ----------------------------------------------------------------- Websites: http://www.karsites.net http://www.php-debuggers.net http://www.raised-from-the-dead.org.uk All email addresses are challenge-response protected with TMDA [http://tmda.net] -----------------------------------------------------------------