Hi there -- I have set up several of that type of server for our department. The software that I have used is the Joomla Content Management Software as the website with the DocMan utility as the 'engine' for the knowledgebase. If you have any questions, please let me know. -----Original Message----- From: centos-bounces at centos.org [mailto:centos-bounces at centos.org] On Behalf Of Camron W. Fox Sent: Thursday, November 03, 2011 11:20 PM To: CentOS mailing list Subject: [CentOS] Knowledge Base Software Alle, We recently received a requirement to implement a KB/FAQ solution that must: Web based Be searchable Allow registration of users Keep a history of user queries Allow new queries sent to subject matter experts via email and receive email updates when answers have been posted. Something along the lines of what CAP does using RightNow. Does anyone have any opensource suggestions for this kind of solution? Best Regards, Camron -- Camron W. Fox Hilo Office High Performance Computing Group Fujitsu Management Services of America, Inc. E-mail: cwfox at us.fujitsu.com _______________________________________________ CentOS mailing list CentOS at centos.org http://lists.centos.org/mailman/listinfo/centos The information in this e-mail is intended only for the person to whom it is addressed. If you believe this e-mail was sent to you in error and the e-mail contains patient information, please contact the Partners Compliance HelpLine at http://www.partners.org/complianceline . If the e-mail was sent to you in error but does not contain patient information, please contact the sender and properly dispose of the e-mail.