On Sep 30, 2011, at 8:01 AM, John Hinton wrote: > As a side note... Since Outlook has chosen to pretty much hide and only > use the term Expunge to empty trash on IMAP accounts (and average email > users don't find it and don't know what expunge means).... We're seeing > a lot of trash left behind. A reinforcement of my opinion of M$ > wisdom... Anyway, so we are now contemplating putting into place > automated trash email removal as well.... as much as I feel this is > outside of what should be good practices. ---- Outlook is a terrible IMAP client and it seems that it is not accidental that Microsoft makes it a poor IMAP client. Outlook Express functions much better with IMAP so it's clear that Microsoft can make it work. Expunging is the least of the problems when using Outlook on an IMAP server. Outlook is a challenge to use with roaming profiles, stored PST files on networked volumes, store 'sent' and 'drafts' anywhere other than the local PST, auto-archive on yet another local pst store, etc are far more significant issues than expunging. Craig