On Wed, Oct 02, 2013 at 05:24:54PM +0100, Steve Brooks wrote: > 9 Power_On_Hours 0x0032 098 097 000 Old_age - 2106 > 12 Power_Cycle_Count 0x0032 100 100 000 Old_age - 80 > replaced with new drives. Wow... I was also told by the online retailer > this is known as a grey import and is not that uncommon.. Grey imports would not have been running for 87 days and power cycled 80 times in that period. If the retailer doesn't refund your money then you need to escalate. And name the retailer... -- rgds Stephen