On Tue, Sep 24, 2013 at 8:35 PM, Kaushal Shriyan <kaushalshriyan at gmail.com>wrote: > Hi, > > I have updated the firmware for perc raid controller card, network card, > IDRAC firmware and the BIOS version on Dell R720 server. I have installed > CentOS 6.4 and updated with all the latest packages using yum -y update. > > # cat /var/log/messages | grep -i error > Sep 23 14:09:35 x24 kernel: ERST: Error Record Serialization Table (ERST) > support is initialized. > Sep 23 14:09:35 x24 kernel: ACPI Error: No handler for Region [SYSI] > (ffff88042a7af420) [IPMI] (20090903/evregion-319) > Sep 23 14:09:35 x24 kernel: ACPI Error: Region IPMI(7) has no handler > (20090903/exfldio-295) > Sep 23 14:09:35 x24 kernel: ACPI Error (psparse-0537): Method > parse/execution failed [\_SB_.PMI0._GHL] (Node ffff88042a7ac8d0), > AE_NOT_EXIST > Sep 23 14:09:35 x24 kernel: ACPI Error (psparse-0537): Method > parse/execution failed [\_SB_.PMI0._PMC] (Node ffff88042a7ac920), > AE_NOT_EXIST > Sep 23 14:19:19 x24 /etc/sysconfig/network-scripts/ifup-eth: Error adding > address 192.168.75.75 for bond0. > Sep 23 14:41:07 x24 kernel: php-fpm[5573]: segfault at 6f6d2e636269 ip > 00006f6d2e636269 sp 00007fff7481a7e8 error 14 in xcache > (deleted)[7f4fe9208000+20000000] > Sep 23 14:45:09 x24 kernel: ERST: Error Record Serialization Table (ERST) > support is initialized. > Sep 23 14:45:09 x24 kernel: ACPI Error: No handler for Region [SYSI] > (ffff88042a7af420) [IPMI] (20090903/evregion-319) > Sep 23 14:45:09 x24 kernel: ACPI Error: Region IPMI(7) has no handler > (20090903/exfldio-295) > Sep 23 14:45:09 x24 kernel: ACPI Error (psparse-0537): Method > parse/execution failed [\_SB_.PMI0._GHL] (Node ffff88042a7ac8d0), > AE_NOT_EXIST > Sep 23 14:45:09 x24 kernel: ACPI Error (psparse-0537): Method > parse/execution failed [\_SB_.PMI0._PMC] (Node ffff88042a7ac920), > AE_NOT_EXIST > Sep 23 15:32:44 x24 kernel: php-fpm[6048]: segfault at 1dc8fd0 ip > 0000000001dc8fd0 sp 00007fff781bfec8 error 15 > Sep 23 15:35:17 x24 kernel: ERST: Error Record Serialization Table (ERST) > support is initialized. > Sep 23 15:35:17 x24 kernel: ACPI Error: No handler for Region [SYSI] > (ffff88042a7af420) [IPMI] (20090903/evregion-319) > Sep 23 15:35:17 x24 kernel: ACPI Error: Region IPMI(7) has no handler > (20090903/exfldio-295) > Sep 23 15:35:17 x24 kernel: ACPI Error (psparse-0537): Method > parse/execution failed [\_SB_.PMI0._GHL] (Node ffff88042a7ac8d0), > AE_NOT_EXIST > Sep 23 15:35:17 x24 kernel: ACPI Error (psparse-0537): Method > parse/execution failed [\_SB_.PMI0._PMC] (Node ffff88042a7ac920), > AE_NOT_EXIST > # cat dmesg* | grep -i error > ERST: Error Record Serialization Table (ERST) support is initialized. > ACPI Error: No handler for Region [SYSI] (ffff88042a7af420) [IPMI] > (20090903/evregion-319) > ACPI Error: Region IPMI(7) has no handler (20090903/exfldio-295) > ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PMI0._GHL] > (Node ffff88042a7ac8d0), AE_NOT_EXIST > ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PMI0._PMC] > (Node ffff88042a7ac920), AE_NOT_EXIST > ERST: Error Record Serialization Table (ERST) support is initialized. > ACPI Error: No handler for Region [SYSI] (ffff88042a7af420) [IPMI] > (20090903/evregion-319) > ACPI Error: Region IPMI(7) has no handler (20090903/exfldio-295) > ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PMI0._GHL] > (Node ffff88042a7ac8d0), AE_NOT_EXIST > ACPI Error (psparse-0537): Method parse/execution failed [\_SB_.PMI0._PMC] > (Node ffff88042a7ac920), AE_NOT_EXIST > # uname -r > 2.6.32-358.18.1.el6.x86_64 > # cat /etc/centos-release > CentOS release 6.4 (Final) > # cat /etc/redhat-release > CentOS release 6.4 (Final) > # > > Hi Kaushal, > > > > Thank you for sharing the DSET report with us, we have analyzed the report > and found no hardware issue > > > > Hardware log : > > > > Health status of server: > > > > > > > > > > Storage information not yet capture on DSET report > > > > Dell highly recommended to keep all firmware up-to-date for stable > conditions. Please check *Fixes & Enhancements ()*before* *downloading > the any firmware* * > > Kindly download the below links and update firmware to latest from below > order Please follow the below order for updating firmware to latest . > > 1. Clear Error logs > > 2. *Have Scheduled Downtime with complete data backup*. > > 3. Restart once before updating driver, firmware and check for > server normal operation. > > 4. Update Firmware as per the *order below*, after each update have > Restart > > > > Note : use OMSA live for updating the firmware latest > > > > 1. iDRAC Firmware : > http://www.dell.com/support/drivers/in/en/inlca1/DriverDetails/Product/poweredge-r720?driverId=F5F8N&osCode=RH60&fileId=3214168015&languageCode=EN&categoryId=ES > > 2. network Firmware : > http://www.dell.com/support/drivers/in/en/inlca1/DriverDetails/Product/poweredge-r720?driverId=P32M4&osCode=RH60&fileId=3230162487&languageCode=EN&categoryId=NI > > 3. Raid controller firmware : > http://www.dell.com/support/drivers/in/en/inlca1/DriverDetails/Product/poweredge-r720?driverId=C1VYX&osCode=RH60&fileId=3275397815&languageCode=EN&categoryId=SF > > Kindly involve O/S vendor to analyzing on O/S level > > Dear Kaushal, > > Please find the current firmware version. > > > > *Firmware Information* > > > > > > *Name* > > *Version* > > ** > > ** > > Power Supply.Slot.1 > > 07.2B.7D > > Power Supply.Slot.2 > > 07.2B.7D > > Integrated Dell Remote Access Controller > > 1.37.35 > > Lifecycle Controller 2, 1.0.8.42, A00 > > 1.0.8.42 > > Enterprise UEFI Diagnostics, 4217A5, 4217.8 > > 4217A5 > > Dell OS Drivers Pack, 7.1.0.9, A00 > > 7.1.0.9 > > System CPLD > > 1.0.3 > > Broadcom Gigabit Ethernet BCM5720 - E0:DB:55:05:D2:9A > > 7.4.8 > > Broadcom Gigabit Ethernet BCM5720 - E0:DB:55:05:D2:9B > > 7.4.8 > > Broadcom Gigabit Ethernet BCM5720 - E0:DB:55:05:D2:98 > > 7.4.8 > > Broadcom Gigabit Ethernet BCM5720 - E0:DB:55:05:D2:99 > > 7.4.8 > > BIOS > > 1.6.0 > > PERC H710 Mini > > 21.1.0-0007 > > BP12G+ 0:1 > > 1.00 > > > > Team, > > > > As per the DSET report, > > > > Current iDRAC firmware is > > > > > > Network Firmware version is > > > > > > RAID controller firmware is > > > > > Any clue to the above dmesg and syslog errors? Let me know if anyone needs > additional information or any details of configuration files. > > Regards, > > Kaushal > Hi, Checking in again for my earlier post. Any Clue? Regards, Kaushal