On Monday, January 13, 2014 01:06:16 AM John R Pierce wrote: > On 1/13/2014 12:49 AM, Paolo De Michele wrote: > > how I fix this problem? > > thanks in advance > > you should probably contact the adminstrators of this system you can't > log onto. we can't guess whats wrong from here given what you've > shown, only the root user on that system can fix it. I am trying to log in with the root account via ssh errors before are using the root account you need to contact my provider to get me access through the console of the VPS? let me know, thanks in advance regards