[CentOS] FW: Dell basic Server SR# 898596786 SVTG: 3CJM1P1 <<#2039741-9051508#>>

Jason Pyeron

jpyeron at pdinc.us
Fri Sep 5 18:21:20 UTC 2014


That's problem. AHCI is the standard for SATA, running modern SATA drives, especially SSD require the AHCI command structure. Running modern SATA drives in IDE (ATA) mode is not readily supported.

-Jason

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- Jason Pyeron                      PD Inc. http://www.pdinc.us -
- Principal Consultant              10 West 24th Street #100    -
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This message is copyright PD Inc, subject to license 20080407P00.
-----Original Message-----
From: Emmanuel Pagan Gonzalez [mailto:US_BasicServer_Team1 at dell.com] 
Sent: Friday, September 05, 2014 13:49
To: jpyeron at pdinc.us
Subject: RE: Dell basic Server SR# 898596786 SVTG: 3CJM1P1 <<#2039741-9051508#>>

	 <http://www.dell.com/support/my-support/us/en/19>  

 	 

	

  

	Enterprise Service Request 

Hello Jason, 

  

yea, it only supports ATA.

  

  

Thank you for choosing Dell. 

Emmanuel Pagan Gonzalez 
Enterprise Technical Support Specialist 

Dell | Enterprise 

Toll Free 1-800-822-8965 ( 1-800-387-5757 Dell Canada ) 

My work schedule is M-F 9:00AM-6:00PM EST 

Our support queue is open 8am - 8pm Monday - Friday Eastern Standard Time 

Customer feedback | How am I doing? Please contact my manager US_ENT_Manager at Dell.com 

  

 <http://www.dell.com/support/Diagnostics/> 

 <http://www.dell.com/support/Contents/category/Product-Support/Self-support-Knowledgebase> 

 <http://www.dell.com/support/contents/category/eSupport-Order-support> 

 <http://www.dell.com/support/Contents/category/Contact-Information> 

 <http://www.dell.com/support/Contents/category/Product-Support/dell-subsidiaries> 

Diagnose an issue <http://www.dell.com/support/Diagnostics/>  

Research a topic <http://www.dell.com/support/Contents/category/Product-Support/Self-support-Knowledgebase>  

Get order support <http://www.dell.com/support/contents/category/eSupport-Order-support>  

Contact us <http://www.dell.com/support/Contents/category/Contact-Information>  

Support for other Dell brands <http://www.dell.com/support/Contents/category/Product-Support/dell-subsidiaries>  

  

	

  


--- Original Message ---
From: Jason Pyeron <jpyeron at pdinc.us>
Received: 9/5/14 11:21:00 AM CDT
To: US_BasicServer_Team1 <US_BasicServer_Team1 at Dell.com>
Subject: RE: Dell basic Server SR# 898596786 SVTG: 3CJM1P1

Are you saying it does not support Advanced Host Controller Interface (AHCI)? 

-- 
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 
- - 
- Jason Pyeron PD Inc. http://www.pdinc.us - 
- Principal Consultant 10 West 24th Street #100 - 
- +1 (443) 269-1555 x333 Baltimore, Maryland 21218 - 
- - 
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 
This message is copyright PD Inc, subject to license 20080407P00. 

> -----Original Message----- 
> From: Emmanuel Pagan Gonzalez [mailto:US_BasicServer_Team1 at dell.com] 
> Sent: Friday, September 05, 2014 12:05 
> To: jpyeron at pdinc.us 
> Subject: RE: Dell basic Server SR# 898596786 SVTG: 3CJM1P1 
> <<#2039741-9051508#>> 
> 
> <http://www.dell.com/support/my-support/us/en/19> 
> 
> 
> 
> 
> 
> 
> 
> Enterprise Service Request 
> 
> Hello Jason, 
> 
> 
> 
> No there isn't the only option that you have is off or ATA, 
> and if you connect a drive to the port it will show the info 
> of the drive. 
> 
> 
> 
> 
> 
> Thank you for choosing Dell. 
> 
> Emmanuel Pagan Gonzalez 
> Enterprise Technical Support Specialist 
> 
> Dell | Enterprise 
> 
> Toll Free 1-800-822-8965 ( 1-800-387-5757 Dell Canada ) 
> 
> My work schedule is M-F 9:00AM-6:00PM EST 
> 
> Our support queue is open 8am - 8pm Monday - Friday Eastern 
> Standard Time 
> 
> Customer feedback | How am I doing? Please contact my manager 
> US_ENT_Manager at Dell.com 
> 
> 
> 
> <http://www.dell.com/support/Diagnostics/> 
> 
> 
> <http://www.dell.com/support/Contents/category/Product-Support 
/Self-support-Knowledgebase> 
> 
> 
> <http://www.dell.com/support/contents/category/eSupport-Order- 
> support> 
> 
> <http://www.dell.com/support/Contents/category/Contact-Information> 
> 
> 
> <http://www.dell.com/support/Contents/category/Product-Support 
/dell-subsidiaries> 
> 
> Diagnose an issue <http://www.dell.com/support/Diagnostics/> 
> 
> Research a topic 
> <http://www.dell.com/support/Contents/category/Product-Support 
/Self-support-Knowledgebase> 
> 
> Get order support 
> <http://www.dell.com/support/contents/category/eSupport-Order- 
> support> 
> 
> Contact us 
> <http://www.dell.com/support/Contents/category/Contact-Information> 
> 
> Support for other Dell brands 
> <http://www.dell.com/support/Contents/category/Product-Support 
/dell-subsidiaries> 
> 
> 
> 
> 
> 
> 
> 
> 
> --- Original Message --- 
> From: Jason Pyeron <jpyeron at pdinc.us> 
> Received: 9/4/14 10:14:31 PM CDT 
> To: US_BasicServer_Team1 <US_BasicServer_Team1 at Dell.com>, 
> Administrator <support at pdinc.us> 
> Subject: RE: Dell basic Server SR# 898596786 SVTG: 3CJM1P1 
> 
> Not well. 
> 
> It looks like an issue in the Dell BIOS. 
> 
> Is there a way to configure the SATA port settings? I cannot 
> find it. All I see is Auto / Off. 
> 
> -Jason 
> 
> -- 
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 
> - - 
> - Jason Pyeron PD Inc. http://www.pdinc.us - 
> - Principal Consultant 10 West 24th Street #100 - 
> - +1 (443) 269-1555 x333 Baltimore, Maryland 21218 - 
> - - 
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 
> This message is copyright PD Inc, subject to license 20080407P00. 
> 
> > -----Original Message----- 
> > From: Emmanuel Pagan Gonzalez 
> [mailto:US_BasicServer_Team1 at dell.com] 
> > Sent: Thursday, September 04, 2014 18:55 
> > To: support at pdinc.us 
> > Subject: Dell basic Server SR# 898596786 SVTG: 3CJM1P1 
> > <<#2039741-9051508#>> 
> > 
> > <http://www.dell.com/support/my-support/us/en/19> 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > Enterprise Service Request 
> > 
> > Hello Jason, 
> > 
> > 
> > 
> > How are things going with the Poweredge 2950? 
> > 
> > 
> > 
> > 
> > 
> > Thank you for choosing Dell. 
> > 
> > Emmanuel Pagan Gonzalez 
> > Enterprise Technical Support Specialist 
> > 
> > Dell | Enterprise 
> > 
> > Toll Free 1-800-822-8965 ( 1-800-387-5757 Dell Canada ) 
> > 
> > My work schedule is M-F 9:00AM-6:00PM EST 
> > 
> > Our support queue is open 8am - 8pm Monday - Friday Eastern 
> > Standard Time 
> > 
> > Customer feedback | How am I doing? Please contact my manager 
> > US_ENT_Manager at Dell.com 
> > 
> > 
> > 
> > <http://www.dell.com/support/Diagnostics/> 
> > 
> > 
> > <http://www.dell.com/support/Contents/category/Product-Support 
> /Self-support-Knowledgebase> 
> > 
> > 
> > <http://www.dell.com/support/contents/category/eSupport-Order- 
> > support> 
> > 
> > <http://www.dell.com/support/Contents/category/Contact-Information> 
> > 
> > 
> > <http://www.dell.com/support/Contents/category/Product-Support 
> /dell-subsidiaries> 
> > 
> > Diagnose an issue <http://www.dell.com/support/Diagnostics/> 
> > 
> > Research a topic 
> > <http://www.dell.com/support/Contents/category/Product-Support 
> /Self-support-Knowledgebase> 
> > 
> > Get order support 
> > <http://www.dell.com/support/contents/category/eSupport-Order- 
> > support> 
> > 
> > Contact us 
> > <http://www.dell.com/support/Contents/category/Contact-Information> 
> > 
> > Support for other Dell brands 
> > <http://www.dell.com/support/Contents/category/Product-Support 
> /dell-subsidiaries> 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > ------ Please do not remove your unique tracking number! ------ 
> > <<#2039741-9051508#>> 
> > 
> 
> 
> 







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