Once upon a time, Warren Young <wyml at etr-usa.com> said: > I see that story in the exact opposite way: iXsystems found and fixed the problem, expending heroic levels of effort to do so. > > By contrast, I’ve had several $300-500 NASes become unmountable for one reason or another, and the vendor was no use *at all* in getting it remounted. So, I was offering my opinion (backed by some personal anecdotes) of iXsystems. The system we had with all this trouble was much more than $300 (more like $30,000); IMHO it isn't "heroic levels of effort" to do something they told us it could do before we wrote the check. > Did you opt for advance replacement, and if not, why not? Yes, we had purchased a support contract that included advance replacement. They had no replacement part and took several weeks to find one. > I’ve also had trouble with FreeBSD’s lagg feature. Fortunately, my use case allowed me to switch to a round-robin DNS based load balancing scheme instead. I don’t think you can do that with NFS, by its nature. Yes, NFS talks to a single IP at a time. My problem isn't with FreeBSD, it with the TrueNAS software; it considers any configured network link dropping as a reason to fail over (even if the link is in a LAG). That is not configurable behavior. > Yes, I noticed their site was running awfully slowly. Embarrassing, but I don’t see what it has to do with the quality of their FreeNAS boxes. Mainly just more anecdotal evidence about the company and their general reliability. I know there are fans of iXsystems and FreeNAS; I am not one of them (nor is anyone in my office). We also sold a TrueNAS system to a customer, they had trouble (different problems from us), and we just about lost the customer. -- Chris Adams <linux at cmadams.net>