On Fri, 2017-02-03 at 07:10 -0500, TE Dukes wrote: > > > -----Original Message----- > > To: CentOS mailing list > > Subject: Re: [CentOS] Spotty internet connection > ><snip> > I bought an Arris Surfboard Cable Modem/Gateway instead of leasing one from > them for $15/mo. > > https://www.newegg.com/Product/Product.aspx?Item=N82E16825122014 > > I don't use the WIFI as I already have a wireless access point connected. It > does have a 'guest' feature but I haven't gotten around to setting that up. > <snip> I have the same TWC/Charter provider. Also bought a SB66141 a few years back to stop paying them. http://http://192.168.100.1/ Gets to the web interface and I go to signals page http://192.168.100.1/cmSignal.htm And make daily snapshots of that. When there's a big change in power levels, uncorrectable codewords, or even a huge jump in correctable codewords, I know trouble is coming. When you call for support, ask for level 3 support three times and they *have* to connect you w/folks at the center that have more resources and knowledge. As an aid, I've used traceroute to identify where the problem seems to manifest, based on round-trip times, and ping. Scripted to fire off every 90 seconds so I can see change over time. Who you get at level 3 can make a difference. Some are lazy (e.g. latest down 7 times in the A.M. and they couldn't tell me mtce was being done). N.B. My unit is modem only as I run it to IPCop and into my "homegroan.firewall" built by me LAN with switches. TWC/Charter seems to be migrating to the old sucky TWC, IMHO. HTH, Bill