[CentOS] need trouble ticket system

Darrin Khan medavian at gmail.com
Sun Mar 29 08:56:07 UTC 2009


Hello,

We make good use of RT by Best Practical, it services an ISP and a NOC.

http://www.bestpractical.com/rt

HTH,
Darrin

2009/3/29 Dhaval Thakar <dhaval.thakar at networthdirect.com>

> Hi,
>
> I need to implement trouble tracking system,
> we have 250 users in one premise & 3 desktop support technicians.
>
> I need to implement trouble ticket system, where user will enter their
> application / other issues. Mail will be sent to technician available on
> duty.
> trouble ticket will be provided to user & will be given close stat once
> resolved.
>
> Kindly suggest me one such application based on open source.
> --
>
>
>
> Regards
> Dhaval Thakar
> http://dhavalthakar.blogspot.com/
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>



-- 
Darrin Khan
medavian at gmail.com

Fran Lebowitz  - "Life is something to do when you can't get to sleep."
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