[CentOS] need trouble ticket system
frank.thommen at embl-heidelberg.de
Sun Mar 29 14:12:50 UTC 2009
Darrin Khan wrote:
> We make good use of RT by Best Practical, it services an ISP and a NOC.
I'd support RT, too. I've made some experiences with Kayako and RT and
while I find Kayako far too complex (especially if you want to customize
it), RT is just fine for most purposes and it's quickly installed.
RT is one of my top five sysadmin/support tools.
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