[CentOS] need trouble ticket system

Michael Peterson mpeterson at mail.charlesfurniture.com
Mon Mar 30 22:18:10 UTC 2009


Dhaval Thakar wrote:
>>> Hi,
>>>
>>> I need to implement trouble tracking system,
>>> we have 250 users in one premise & 3 desktop support technicians.
>>>
>>> I need to implement trouble ticket system, where user will enter their
>>> application / other issues. Mail will be sent to technician available on
>>> duty.
>>> trouble ticket will be provided to user & will be given close stat once
>>> resolved.
>>>
>>> Kindly suggest me one such application based on open source.
>>>       

The one I have been looking at and tested some is:
http://www.eticketsupport.com/





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