Hi there - I know this is borderline "ot" - but I was wondering if anbyone could recommend a good helpdesk/ticketing system for use on centos 4.x.
Thanks!
On Fri, 2006-08-25 at 14:39 -0700, Bbt Lists wrote:
Hi there - I know this is borderline "ot" - but I was wondering if anbyone could recommend a good helpdesk/ticketing system for use on centos 4.x.
RT is good, but perhaps overkill: http://www.bestpractical.com/rt/. The hard way to install: http://wiki.bestpractical.com/index.cgi?RHEL4InstallGuide or the rpm way: http://wiki.bestpractical.com/index.cgi?RPMInstall
Les Mikesell wrote:
On Fri, 2006-08-25 at 14:39 -0700, Bbt Lists wrote:
Hi there - I know this is borderline "ot" - but I was wondering if anbyone could recommend a good helpdesk/ticketing system for use on centos 4.x.
RT is good, but perhaps overkill: http://www.bestpractical.com/rt/. The hard way to install: http://wiki.bestpractical.com/index.cgi?RHEL4InstallGuide or the rpm way: http://wiki.bestpractical.com/index.cgi?RPMInstall
or the CentOS way,
http://wiki.centos.org/RT_3.4.x_On_CentOS_4.x
Karanbir Singh wrote:
Les Mikesell wrote:
On Fri, 2006-08-25 at 14:39 -0700, Bbt Lists wrote:
Hi there - I know this is borderline "ot" - but I was wondering if anbyone could recommend a good helpdesk/ticketing system for use on centos 4.x.
RT is good, but perhaps overkill: http://www.bestpractical.com/rt/. The hard way to install: http://wiki.bestpractical.com/index.cgi?RHEL4InstallGuide or the rpm way: http://wiki.bestpractical.com/index.cgi?RPMInstall
or the CentOS way,
I use this way, but have problems with updating...
Error: Missing Dependency: perl(DBD::Oracle) is needed by package perl-DBIx-SearchBuilder
I now have to
I don't use oracle so I can't install DBD::Oracle. I wrote the person responsible for the repository about this but never got an answer.
Anyone has this problem as well?
Ugo Bellavance wrote:
I use this way, but have problems with updating...
Error: Missing Dependency: perl(DBD::Oracle) is needed by package perl-DBIx-SearchBuilder
I now have to
I don't use oracle so I can't install DBD::Oracle. I wrote the person responsible for the repository about this but never got an answer.
Anyone has this problem as well?
Yes. You have the rpmforge repository as well. Add a line
exclude=perl-DBIx-SearchBuilder
to that repository file. The rpmforge version is newer than the version in the RT repository, but does require perl(DBD::Oracle).
After that you can use yum normally.
I'd see that as a bug in the package on rpmforge.
Regards,
Ralph
On Mon, 2006-08-28 at 08:51 -0400, Ugo Bellavance wrote:
On Fri, 2006-08-25 at 14:39 -0700, Bbt Lists wrote:
Hi there - I know this is borderline "ot" - but I was wondering if anbyone could recommend a good helpdesk/ticketing system for use on centos 4.x.
RT is good, but perhaps overkill: http://www.bestpractical.com/rt/. The hard way to install: http://wiki.bestpractical.com/index.cgi?RHEL4InstallGuide or the rpm way: http://wiki.bestpractical.com/index.cgi?RPMInstall
or the CentOS way,
I use this way, but have problems with updating...
Error: Missing Dependency: perl(DBD::Oracle) is needed by package perl-DBIx-SearchBuilder
I now have to
I don't use oracle so I can't install DBD::Oracle. I wrote the person responsible for the repository about this but never got an answer.
Anyone has this problem as well?
I installed a test system via: http://wiki.bestpractical.com/index.cgi?RPMInstall a while back and didn't have any dependency problems. I thought the centos link ended up pointing to the same repository. (I'm still running an earlier version in production).
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On Fri, Aug 25, 2006 at 02:39:21PM -0700, Bbt Lists wrote:
Hi there - I know this is borderline "ot" - but I was wondering if anbyone could recommend a good helpdesk/ticketing system for use on centos 4.x.
ExoPHPDesk is simple and functional:
http://exoscripts.com/exohelpdesk
- -- Rodrigo Barbosa "Quid quid Latine dictum sit, altum viditur" "Be excellent to each other ..." - Bill & Ted (Wyld Stallyns)
-
Bbt Lists -
Karanbir Singh -
Les Mikesell -
Ralph Angenendt -
Rodrigo Barbosa -
Ugo Bellavance