On Sat, 2005-07-02 at 07:47 -0500, Melinda Odom wrote:

Hi,

I am using CentOS 3.5 plus the Plesk reloaded 7.3 server admin and just recently did a small upgrade of some plesk packages plus the update from CentOS 3.4 to 3.5.

It seems that all of my forms have stopped working using nms FormMail.pl script. Everything was working before these last two updates. I have debug set on the form script and it does work without any errors but I never get the email that a form was submitted.

The server company I get my server through did a test on one of the forms and I got the technician's email but when I went to test the very same form I did not get an email. The technician tested from the company so I am thinking this might be some permissions problem with something on my server as the technician would have higher permissions than myself.

Another strange occurrence is that whenever a customer of one of my customers on my server submits my client's email form I am getting an email instead of my client showing the details of the form.

I have checked all the forms thoroughly and there is nothing wrong with them and since they all were working and now are not working that the problem is with the server itself.

Can someone give me some ideas of where to look for this problem because we are stumped?

I don't use plesk, but since the form worked for the technician, I would suspect a problem with either name lookups, what IP your mail server is listening on, or your MTA setup.

The first thing you need to do is look at /var/log/maillog and see if the messages are making it through the local server and getting to an external server. Any errors, reasons for non delivery, etc. should be in /var/log/maillog or /var/log/messages.

I don't even know which MTA plesk uses (sendmail, postfix, etc.) ... but that is where I would start.