On 18 September 2007, John Hinton webmaster@ew3d.com wrote:

Message: 11

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Also, we run the SpamHaus blacklist. This works pretty good for inbound, but from time to time one of our hosting clients winds up on the blocklist because they are on a dynamic IP and someone else has recently used it for spamming. One could argue that my client should then go remove their IP from the blacklist to better insure their email actually makes it through any other level of spam filtering on other ISPs. But, that's a rosey concept!

John: That happened to us, this week. I was unable to use the SMTP on my web site for somewhere between 48-67 hours, because of Spamhaus. Apparently, this morning, when my wife powered things up, we got a clean IP address. When I went to the Spamhaus web site, it showed the IP numbers clear, but, on other lists. Supposedly, if one uses SMTP Authentication, this problem goes away. However, I have always used SMTP Authentication. I do not want to change to another web hosting ISP, because this problem might follow me. And, I've been with them for almost 6 years. Also, Spamhaus says the problem should go away, in 1 or 2 hours, and in the past that was true, but not this time. Good for you, to want to handle this in a better way for your clients! Lanny