Hello, I installed a printer (HP LaserJet 4350n) via CUPS Web Interface. Following this when I run hp-toolbox a dialog claiming that "No Installed HP Devices Found" is displayed. This is true even when I am the root user. This worked as expected on RHEL4 on the same computer (Thinkpad X31) with the same printer. Any thoughts will be appreciated. Thanks, roger wells
Roger Wells ROGER.K.WELLS@saic.com
I installed a printer (HP LaserJet 4350n) via CUPS Web Interface. Following this when I run hp-toolbox a dialog claiming that "No Installed HP Devices Found" is displayed. This is true even when I am the root user. This worked as expected on RHEL4 on the same computer (Thinkpad X31) with the same printer.
Maybe hp tool, is expecting CUPS 1.1.x instead of 1.2.x...? Quite a few changes in the "What's New" for 1.2.
JD
Thanks for responding. I guess I would be a little surprised to expect a regression like that. After all both CUPS and hp-toolbox are installed in CentOS 5.2 right out of the box. I also have an HP C6180 and I think that getting past this is necessary before its scanner will be recognized. At least the scanner is not recognized yet by the CentOS Gnome "Scanner Tool" roger
John Doe wrote:
Roger Wells ROGER.K.WELLS@saic.com
I installed a printer (HP LaserJet 4350n) via CUPS Web Interface. Following this when I run hp-toolbox a dialog claiming that "No Installed HP Devices Found" is displayed. This is true even when I am the root user. This worked as expected on RHEL4 on the same computer (Thinkpad X31) with the same printer.
Maybe hp tool, is expecting CUPS 1.1.x instead of 1.2.x...? Quite a few changes in the "What's New" for 1.2.
JD
CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
I installed a printer (HP LaserJet 4350n) via CUPS Web Interface. Following this when I run hp-toolbox a dialog claiming that "No Installed HP Devices Found" is displayed. This is true even when I am the root user. This worked as expected on RHEL4 on the same computer (Thinkpad X31) with the same printer.
Maybe hp tool, is expecting CUPS 1.1.x instead of 1.2.x...? Quite a few changes in the "What's New" for 1.2.
I guess I would be a little surprised to expect a regression like that. After all both CUPS and hp-toolbox are installed in CentOS 5.2 right out of the box. I also have an HP C6180 and I think that getting past this is necessary before its scanner will be recognized. At least the scanner is not recognized yet by the CentOS Gnome "Scanner Tool" roger
Oh, it is a base package, my bad... I thought it was an "external" hp tool. Maybe check http://hplipopensource.com/hplip-web/models/laserjet/hp_laserjet_4350.html
JD
On Monday 02 March 2009 16:12:04 Roger Wells wrote:
Thanks for responding. I guess I would be a little surprised to expect a regression like that. After all both CUPS and hp-toolbox are installed in CentOS 5.2 right out of the box. I also have an HP C6180 and I think that getting past this is necessary before its scanner will be recognized. At least the scanner is not recognized yet by the CentOS Gnome "Scanner Tool"
It sounds to me as though this is an hplip problem. The version in CentOS is not the latest, and doesn't support recent printers out-of-the-box. ISTR that I had to grab the relevant ppd file from one of my other boxes (or the Internet, of course) and feed that to CUPS, after which hplip could see my printer and scanner. (Mine is a PhotoSmart 7180).
Anne
Anne Wilson wrote:
On Monday 02 March 2009 16:12:04 Roger Wells wrote:
Thanks for responding. I guess I would be a little surprised to expect a regression like that. After all both CUPS and hp-toolbox are installed in CentOS 5.2 right out of the box. I also have an HP C6180 and I think that getting past this is necessary before its scanner will be recognized. At least the scanner is not recognized yet by the CentOS Gnome "Scanner Tool"
It sounds to me as though this is an hplip problem. The version in CentOS is not the latest, and doesn't support recent printers out-of-the-box. ISTR that I had to grab the relevant ppd file from one of my other boxes (or the Internet, of course) and feed that to CUPS, after which hplip could see my printer and scanner. (Mine is a PhotoSmart 7180).
According to the changelogs, support for the Photosmart C6100 series first appeared in hplip version 1.6.9. The latest version in the CentOS updates repository is 1.6.7. When I got my Photosmart C7180 I grabbed hplip-1.7.4a-3.fc6.i386.rpm from Fedora Core 6, and I've been running with that ever since.
On Monday 02 March 2009 19:39:00 Robert Nichols wrote:
Anne Wilson wrote:
On Monday 02 March 2009 16:12:04 Roger Wells wrote:
Thanks for responding. I guess I would be a little surprised to expect a regression like that. After all both CUPS and hp-toolbox are installed in CentOS 5.2 right out of the box. I also have an HP C6180 and I think that getting past this is necessary before its scanner will be recognized. At least the scanner is not recognized yet by the CentOS Gnome "Scanner Tool"
It sounds to me as though this is an hplip problem. The version in CentOS is not the latest, and doesn't support recent printers out-of-the-box. ISTR that I had to grab the relevant ppd file from one of my other boxes (or the Internet, of course) and feed that to CUPS, after which hplip could see my printer and scanner. (Mine is a PhotoSmart 7180).
According to the changelogs, support for the Photosmart C6100 series first appeared in hplip version 1.6.9. The latest version in the CentOS updates repository is 1.6.7. When I got my Photosmart C7180 I grabbed hplip-1.7.4a-3.fc6.i386.rpm from Fedora Core 6, and I've been running with that ever since.
I was about to download and install a later version when I decided to try just adding the ppd. It worked fine, and was less work, but either solution is fine.
Anne
Anne Wilson wrote:
On Monday 02 March 2009 19:39:00 Robert Nichols wrote:
Anne Wilson wrote:
It sounds to me as though this is an hplip problem. The version in CentOS is not the latest, and doesn't support recent printers out-of-the-box. ISTR that I had to grab the relevant ppd file from one of my other boxes (or the Internet, of course) and feed that to CUPS, after which hplip could see my printer and scanner. (Mine is a PhotoSmart 7180).
According to the changelogs, support for the Photosmart C6100 series first appeared in hplip version 1.6.9. The latest version in the CentOS updates repository is 1.6.7. When I got my Photosmart C7180 I grabbed hplip-1.7.4a-3.fc6.i386.rpm from Fedora Core 6, and I've been running with that ever since.
I was about to download and install a later version when I decided to try just adding the ppd. It worked fine, and was less work, but either solution is fine.
I can see getting basic printing to work that way, but it surprises me greatly that just adding a ppd file would make hp-toolbox recognize a new printer model. But, if it works, it works.
Anne Wilson wrote:
On Monday 02 March 2009 16:12:04 Roger Wells wrote:
Thanks for responding. I guess I would be a little surprised to expect a regression like that. After all both CUPS and hp-toolbox are installed in CentOS 5.2 right out of the box. I also have an HP C6180 and I think that getting past this is necessary before its scanner will be recognized. At least the scanner is not recognized yet by the CentOS Gnome "Scanner Tool"
It sounds to me as though this is an hplip problem. The version in CentOS is not the latest, and doesn't support recent printers out-of-the-box. ISTR that I had to grab the relevant ppd file from one of my other boxes (or the Internet, of course) and feed that to CUPS, after which hplip could see my printer and scanner. (Mine is a PhotoSmart 7180).
Thanks Anne, I did discover that I was running a newer version of hplip on the old RHEL4 installation. I have now downloaded and installed the latest hplip and hp-setup won't even run. So I am tracking that down now. There were a number of missing "optional" dependencies. roger
Anne
CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
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Anne Wilson -
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Roger Wells