Dear CentOS,
Ken wants you to know about this story on http://www.theage.com.au.
Personal Message: How much did MS pay for the article?
Linux misses Windows of opportunity
September 27, 2005
URL: http://www.theage.com.au/articles/2005/09/26/1127586780339.html
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On Thu, 2005-09-29 at 07:58 +1000, Ken wrote:
Linux misses Windows of opportunity
September 27, 2005
URL: http://www.theage.com.au/articles/2005/09/26/1127586780339.html
Wow. Blaming the OS vendor for an ISV's issues.
That whizzing sound you hear is my eyes rolling over and over again, really quickly.
Ignacio Vazquez-Abrams wrote:
Wow. Blaming the OS vendor for an ISV's issues.
That whizzing sound you hear is my eyes rolling over and over again, really quickly.
Yeah, wow...I've been using Red Hat products since 7.3. I've ran 8, 9, and all the Fedora Core distros. Now I run CentOS, and we use RHEL 3 at my work. I've never had any distro, even the Fedora "Testbed's" just stop working, unless I caused the issue myself from playing.
I think Microsoft paid this guy off...lol.
On Wednesday 28 September 2005 20:18, Max wrote:
Ignacio Vazquez-Abrams wrote:
Wow. Blaming the OS vendor for an ISV's issues.
That whizzing sound you hear is my eyes rolling over and over again, really quickly.
Yeah, wow...I've been using Red Hat products since 7.3. I've ran 8, 9, and all the Fedora Core distros. Now I run CentOS, and we use RHEL 3 at my work. I've never had any distro, even the Fedora "Testbed's" just stop working, unless I caused the issue myself from playing.
Hmmm, interesting. Now, understand that I use Linux daily, and that I have no plans of switching around. However, reading the article I get the following summary: 1.) Paying Customer had to use particular software components, including a particular version of RHEL; 2.) Paying Customer had intermittent lockups of the machine that were difficult to reproduce; 3.) Paying Customer got tired of Red Hat's 'WORKSFORME' bug resolution (that's the typical bugzilla tag when such an irreproducible problem occurs); 4.) Paying Customer quit paying and switched to Windows, which worked better for them (meaning, it didn't crash).
Now, just exactly what part of this is untrue or would require a Microsoft payoff? I personally have seen instances of Red Hat's WORKSFORME attitude; one example is the version of tftp being shipped with RHEL3 and 4, 0.39. 0.40 has been out for a while, and it fixes a nasty bug in the tftp file translation (remapping) feature/misfeature (which I have had to use before on certain releases of Cisco's 7960 IP telephone). Red Hat has a bug in bugzilla on this issue for RHEL3 that predates U4, yet the bug won't be addressed until U7! And even then the two-line patch has to be backported; can't let the customer see a higher version number! (Bugzilla: https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=143536 ) Follow the thread; with such a simple bug taking so long, what kind of mess are bigger bugs in?
And there are several kernel bugs that are like this, with strange lockups and such that are either ignored (NOTABUG or WONTFIX resolution) or the reporter is told to file 'upstream'. See the list at https://bugzilla.redhat.com/bugzilla/buglist.cgi?product=Red+Hat+Enterprise+... for yourself, particularly bug ID's 157170 (Closed: Wontfix), 162653 (Closed: Wontfix because it's a CentOS kernel) and163373 (Closed: Wontfix megaRAID-old). Yeah, I can just see a bug filed in LKML by a Red Hat customer getting priority attention from Linus and Co. I can see that about as good as I can see myself walking on the moon tomorrow.
Let me put it this way: if I were paying $1,200 per server per year for RHEL support, I would not tolerate the WORKSFORME attitude either; I would expect and demand that Red Hat send someone out to my site and diagnose my problem for those costs (and if they wouldn't do it, I would find a vendor that would, for that price, which is exactly what this particular customer did). Since I am not paying Red Hat for support at this point, I obviously cannot have that attitude with bugs I find that are clearly Red Hat bugs; but I certainly can understand this guy's attitude. We shouldn't just automatically dismiss such a problem as being a troll. We should look intelligently and logically at the problem.
And no matter what ISV's software is running, the OS should not LOCK UP! Sounds like a RHEL kernel issue to me.
So, Jim Perrin, I think a HAHAHAHAHA is entirely inappropriate. This guy had a real problem, and Red Hat couldn't fix it. Meaning CentOS still has the problem on that same hardware under the same conditions, since CentOS is as close to upstream RHEL as is possible under the trademark guidelines.
We're not told what 'diagnostic' Red Hat recommended be run on the box, but I know that if I were in the same situation I would ask Red Hat to come to my site and pull that data themselves. That's what I pay for for support, in my opinion. If I buy 'turnkey' I expect field circus to make it turnkey. (Of course, old-timers will recognize the DEC jab there, and the whole idea of turnkey is a Bad Idea in my opinion, but that is the world we're in. See http://nemesis.lonestar.org/stories/stages.html for a very humorous tale from an old-timer in the computer business. This guy, Frank Durda IV, wrote much of the I/O processor code for the Tandy 6000 Xenix computer of the mid-80's, so he is quite a character.)
Further, as to 'automatic' updates, I totally agree with Mr. Horton in the article. Automatic updates should Just Work and should not break the whole system (things like, oh, I don't know, caching-nameserver hosing files (caching-nameserver is STILL INSTALLED BY DEFAULT EVEN WITH bind-server installed, which is a recipe for this sort of problem), an httpd update that fails to properly restart httpd after update, the kernel quits working with your hardware, you know, minor inconveniences that can only cost thousands of dollars of downtime, nothing major). Everyone has seen some of the updates come down in broken states; search the archives of nahant-list or taroon-list for lots of those. I personally have turned off automatic updating at several sites for these reasons and because of the poor track record of automatic updates.
And, furthermore, I thought the whole idea of the RHEL platform was ABI stability. If SAP thinks, as an ISV, that they need to recertify every update then something is bad wrong, and it's not necessarily at SAP. I personally hypothesize that SAP perhaps got burned one too many times by a poor update and now blanket recertifies for every update to make sure their customers keep running. "Poor stupid ISV trying to serve their customers...they should Get With the Program!" Of course, Windows has this problem, too, but it's typically limited to Service Packs. Yuck, just typing that phrase turns my stomach, thinking about what Win2k3 SP1 does to certain many dozens of programs...
Sorry for the rant, but it is ridiculous to automatically dismiss a real-world problem. Note that the same Mr. Horton is still using Linux for web services and such, and likes and supports it in that role; it's just the SAP server he had to transition to Windows due to a lowly business concern. Nope, the business bottom line should never interfere with technological zealotry!
Oh, quick quiz: what happens to a CentOS box when you reboot after running out of disk space on the / filesystem? You get a graphical login just fine, but then you can't login (you login, and it returns you to a login). Not hard to fix, but very mysterious to the newbie.
On Thu, 2005-09-29 at 10:04, Lamar Owen wrote:
2.) Paying Customer had intermittent lockups of the machine that were difficult to reproduce; 3.) Paying Customer got tired of Red Hat's 'WORKSFORME' bug resolution (that's the typical bugzilla tag when such an irreproducible problem occurs); 4.) Paying Customer quit paying and switched to Windows, which worked better for them (meaning, it didn't crash).
Now, just exactly what part of this is untrue or would require a Microsoft payoff?
Why is it news worth publishing that some piece of hardware somewhere crashes in a way that no one else can reproduce?
Sorry for the rant, but it is ridiculous to automatically dismiss a real-world problem.
Problems happen all the time. Why is this one newsworthy? If someone made such a big deal out of every Windows BSOD there wouldn't be room to publish anything else? The problem could almost certainly have been fixed as well by replacing the problematic hardware (even if the problem is in the Linux driver it will be fixed by using something different). Would it still be a big news item: "PC crashes,owner buys replacement!"?
On Thursday 29 September 2005 11:21, Les Mikesell wrote:
Why is it news worth publishing that some piece of hardware somewhere crashes in a way that no one else can reproduce?
Slow news day.
But, more to the point, it's not the fact that it broke that bothers me. It's the attitude that it is Always Foolish to switch from Linux to Windows and that Anyone and Everyone that does so has been paid off by MS. That's all. Linux is not perfect, and is not the solution for all IT problems.
Sorry for the rant, but it is ridiculous to automatically dismiss a real-world problem.
Problems happen all the time. Why is this one newsworthy? If someone made such a big deal out of every Windows BSOD
Slashdot. 'Nuff said.
there wouldn't be room to publish anything else? The problem could almost certainly have been fixed as well by replacing the problematic hardware (even if the problem is in the Linux driver it will be fixed by using something different).
Not having specifics we cannot state that authoritatively. In any case, if Win2k3 works fine on the same hardware, is it a hardware problem?
Would it still be a big news item: "PC crashes,owner buys replacement!"?
Depends on the cause of the crash and how slow a news day it is. On really slow news days you learn all kinds of odd things. Like a gerbil that was born with two heads or something.
Les Mikesell wrote:
On Thu, 2005-09-29 at 10:04, Lamar Owen wrote:
2.) Paying Customer had intermittent lockups of the machine that were difficult to reproduce; 3.) Paying Customer got tired of Red Hat's 'WORKSFORME' bug resolution (that's the typical bugzilla tag when such an irreproducible problem occurs); 4.) Paying Customer quit paying and switched to Windows, which worked better for them (meaning, it didn't crash).
Now, just exactly what part of this is untrue or would require a Microsoft payoff?
Why is it news worth publishing that some piece of hardware somewhere crashes in a way that no one else can reproduce?
The reasons it's worthy of attention is not the problem itself, but the attitude manifested by someone PAID TO CARE WHAT HAPPENS, AND WHO SEEMINGLY DIDN'T GIVE A SH*T.
I had dealings with RH's sister corp, Blue Hat some time back, while I was employed by a large corporation which some here would recognize the name of. When I had dealings with them, I constantly had to remind them that *I* was the one with the money in my hand, and *THEY* were the ones with a shingle hanging out asking for some of it. Since we were using at the time two other RTOS which would run on the same hardware (one in-house developed, another from one of their competitors) we got what we wanted. But a PAYING CUSTOMER SHOULD NOT HAVE TO ARGUE WITH HIS SERVICE PROVIDER. PERIOD.
Now, I got along with the *indivduals* just fine. So if Greg is out there reading this, I DO NOT MEAN YOU. I mean the corporate way of dealing with customers.
Sorry for the rant, but it is ridiculous to automatically dismiss a real-world problem.
Problems happen all the time. Why is this one newsworthy? If someone made such a big deal out of every Windows BSOD there wouldn't be room to publish anything else? The problem could almost certainly have been fixed as well by replacing the problematic hardware (even if the problem is in the Linux driver it will be fixed by using something different). Would it still be a big news item: "PC crashes,owner buys replacement!"?
The point is fourfold:
(1) RHEL is PAID TO CARE (2) MS software ran, and RHEL did not, so (3) the customer left for greener pastures, and (4) RHEL can expect more of the same...
Look at it this way: Suppose you bought an automobile, and liked it. Suppose that you saw an ad somewhere, saying that an add-on dealer would put a new motor in the auto for a certain price, and would guarantee good performance and good gas mileage, and would maintain it for a certain monthly fee. Suppose then that you bought the new motor, and it had rough idling, and used lots of gas, and often stalled in traffic and wouldn't restart. And when you called the fellow about your problem, he said "Well, nobody else is having these problems. You must be doing something wrong!" So you took out the motor and got another and a maintenance contract from a different dealer, and the auto has run fine since.
How would you feel, and would you recommend this fellow to your friends and acquaintances?
Now, I happen to like what I run on my machine (FC2). It works fine. And I'm not troubled by the lack of support, because I don't pay for any. But PAYING CUSTOMERS NEED TO BE TREATED LIKE PAYING CUSTOMERS. And if they don't, they vote with their wallets. I like Linux, and I like RH Linux, and I'd like to see them stay around.
So, this article is of interest to me, because if RHEL doesn't make money, I'm not going to have any RH version of Linux.
Back when the IBM PC was first being designed, there were two teams, one of which used the MC68000 processor, the other the Intel iAPX8088 processor. The former was, very arguably, a better machine when it was built, but it failed, because of the well-known propensity of Motorola to charge customers for developing peripheral chips, and wanting to retain ownership, while Intel said "You want a new timer chip? You got it!" and cheerfully developed the peripherals they needed. So the PCs today use Intel products, not the arguably better Motorola products.
Mike
On Thu, 2005-09-29 at 15:02, Mike McCarty wrote:
Problems happen all the time. Why is this one newsworthy? If someone made such a big deal out of every Windows BSOD there wouldn't be room to publish anything else? The problem could almost certainly have been fixed as well by replacing the problematic hardware (even if the problem is in the Linux driver it will be fixed by using something different). Would it still be a big news item: "PC crashes,owner buys replacement!"?
The point is fourfold:
(1) RHEL is PAID TO CARE
Some PC's crash. I'm sure everyone at RHEL feels bad about that. Others run for years running the same software.
(2) MS software ran, and RHEL did not, so
MS has some cozy arrangements with hardware vendors and may very well include code to work around specific bugs in specific hardware that is not disclosed to the public. In fact I'd pretty much bet on it. Is it the hardware vendor's fault or RHEL's that the same workarounds haven't been disclosed in open source drivers? Or is it the customer's fault for not picking more dependable hardware?
(3) the customer left for greener pastures, and (4) RHEL can expect more of the same...
Except from people whose hardware doesn't crash, which is most of them. The problem may very well be something in the linux device drivers but the point is that it isn't reproducible which is why it shouldn't be news. I've been through that myself with a box that would crash under load about every other week but nothing I tried would cause it to happen predictably. I moved the same software to a different box and went on with life. And they probably could have done the same.
On 9/29/05, Les Mikesell lesmikesell@gmail.com wrote:
On Thu, 2005-09-29 at 15:02, Mike McCarty wrote:
Problems happen all the time. Why is this one newsworthy? If someone made such a big deal out of every Windows BSOD there wouldn't be room to publish anything else? The problem could almost certainly have been fixed as well by replacing the problematic hardware (even if the problem is in the Linux driver it will be fixed by using something different). Would it still be a big news item: "PC crashes,owner buys replacement!"?
The point is fourfold:
(1) RHEL is PAID TO CARE
Some PC's crash. I'm sure everyone at RHEL feels bad about that. Others run for years running the same software.
(2) MS software ran, and RHEL did not, so
MS has some cozy arrangements with hardware vendors and may very well include code to work around specific bugs in specific hardware that is not disclosed to the public. In fact I'd pretty much bet on it. Is it the hardware vendor's fault or RHEL's that the same workarounds haven't been disclosed in open source drivers? Or is it the customer's fault for not picking more dependable hardware?
I can tell you from experience that IBM is changing the components it ships in their servers without changing the model number. In other words each and every shipment is different despite ordering the same equipment and having the same model number on the units. This has caused multiple problems with Linux distros.
I can't recommend IBM servers based on this.
-- Leonard Isham, CISSP Ostendo non ostento.
Les Mikesell wrote:
On Thu, 2005-09-29 at 15:02, Mike McCarty wrote:
Problems happen all the time. Why is this one newsworthy? If someone made such a big deal out of every Windows BSOD there wouldn't be room to publish anything else? The problem could almost certainly have been fixed as well by replacing the problematic hardware (even if the problem is in the Linux driver it will be fixed by using something different). Would it still be a big news item: "PC crashes,owner buys replacement!"?
The point is fourfold:
(1) RHEL is PAID TO CARE
Some PC's crash. I'm sure everyone at RHEL feels bad about that. Others run for years running the same software.
But RH was accepting money and being paid to do something about it.
(2) MS software ran, and RHEL did not, so
MS has some cozy arrangements with hardware vendors and may very well include code to work around specific bugs in specific hardware that is not disclosed to the public. In fact I'd pretty much bet
I dunno whether what you say be true, but certainly I do *know* for a fact that vendors write drivers for WinXXX and put information into those drivers on how to initialize hardware, for which *no* specs are available, about defects or otherwise. So... certainly RH is operating at a disadvantage with respect to MS.
on it. Is it the hardware vendor's fault or RHEL's that the same workarounds haven't been disclosed in open source drivers? Or is it the customer's fault for not picking more dependable hardware?
You do miss the point, here. It matters not who's "fault" it may be. It does matter that a customer was lost, for whatever reason.
(3) the customer left for greener pastures, and (4) RHEL can expect more of the same...
Except from people whose hardware doesn't crash, which is most of them. The problem may very well be something in the linux device drivers but the point is that it isn't reproducible which is why it shouldn't be news. I've been through that myself with
Umm, you are arguing against something I didn't claim. I claim that it is of interest to me, because it may affect the future of a product which I use. Do you disagree with that?
a box that would crash under load about every other week but nothing I tried would cause it to happen predictably. I moved the same software to a different box and went on with life. And they probably could have done the same.
Umm, I dunno about that. I *am* aware of how the organization treats some customers who pay for support, and I do know that it has in past driven other customers away. I have seen the same attitude in other suppliers cause better products to die, while inferior products flourish, due to the difference in support. I'd prefer that Linux flourish and not die just because MS is willing to do more of what is necessary to make life easier on customers than some other organization which supports Linux is willing to do.
Mike
On Thu, 2005-09-29 at 16:58, Mike McCarty wrote:
(1) RHEL is PAID TO CARE
Some PC's crash. I'm sure everyone at RHEL feels bad about that. Others run for years running the same software.
But RH was accepting money and being paid to do something about it.
The article said they could not reproduce the bug. That is about all you need to know to see that they can't possibly fix it.
on it. Is it the hardware vendor's fault or RHEL's that the same workarounds haven't been disclosed in open source drivers? Or is it the customer's fault for not picking more dependable hardware?
You do miss the point, here. It matters not who's "fault" it may be. It does matter that a customer was lost, for whatever reason.
It matters as far as the article goes, relating to others.
(3) the customer left for greener pastures, and (4) RHEL can expect more of the same...
Except from people whose hardware doesn't crash, which is most of them. The problem may very well be something in the linux device drivers but the point is that it isn't reproducible which is why it shouldn't be news. I've been through that myself with
Umm, you are arguing against something I didn't claim. I claim that it is of interest to me, because it may affect the future of a product which I use. Do you disagree with that?
I'd agree that if _all_ RHEL boxes were crashing every two weeks that the product needs to be fixed. That's obviously not the case. I'd agree that if a customer could show a reproducible situation that causes a crash that it should be fixed or the hardware taken off the supported list. That wasn't the case either. Any business has to be reasonable about where they put their resources. Chasing a hardware fluke that happens on one box every two weeks is not a good use of anyone's time.
a box that would crash under load about every other week but nothing I tried would cause it to happen predictably. I moved the same software to a different box and went on with life. And they probably could have done the same.
Umm, I dunno about that. I *am* aware of how the organization treats some customers who pay for support, and I do know that it has in past driven other customers away. I have seen the same attitude in other suppliers cause better products to die, while inferior products flourish, due to the difference in support. I'd prefer that Linux flourish and not die just because MS is willing to do more of what is necessary to make life easier on customers than some other organization which supports Linux is willing to do.
Should they have given them new hardware that worked right as part of the software support?
On Thu, 29 Sep 2005 16:58:42 -0500 Mike McCarty mike.mccarty@sbcglobal.net wrote:
I'd prefer that Linux flourish and not die just because MS is willing to do more of what is necessary to make life easier on customers than some other organization which supports Linux is willing to do.
Its apples and oranges. MS can afford to do whatever their customers want since Windows, Office, and all their other software is *theirs* (or licensed for their use).
Given enough financial incentive (a big enough customer base requesting feature x) MS can do whatever they want with their code to sell feature x to more customers.
Red Hat doesn't *own* Linux. While they can aid in development, and help point it in a certain direction, there are numerous things about Linux they have no control over and never will.
So... certainly RH is operating at a disadvantage with respect to MS.
....
But RH was accepting money and being paid to do something about it.
So long as they provide good service for a certain (high) % of their customers, they will do fine. A certain % will walk away unsatisfied. I think Red Hat does great given their challenges.
Ryan wrote:
Its apples and oranges. MS can afford to do whatever their customers want since Windows, Office, and all their other software is *theirs* (or licensed for their use).
Given enough financial incentive (a big enough customer base requesting feature x) MS can do whatever they want with their code to sell feature x to more customers.
Red Hat doesn't *own* Linux. While they can aid in development, and help point it in a certain direction, there are numerous things about Linux they have no control over and never will.
Actually Redhat (or anyone else) can do whatever they want with Linux because they have the source code. Of course their changes won't necessarily be accepted by the Linux kernel project but that's not necessary. If they believe that change is worth the effort they could fork the kernel for their own internal use, or keep doing what they do now and just apply patches to their kernel RPMs to change whatever they need.
Ryan wrote:
On Thu, 29 Sep 2005 16:58:42 -0500 Mike McCarty mike.mccarty@sbcglobal.net wrote:
I'd prefer that Linux flourish and not die just because MS is willing to do more of what is necessary to make life easier on customers than some other organization which supports Linux is willing to do.
Its apples and oranges. MS can afford to do whatever their customers want since Windows, Office, and all their other software is *theirs* (or licensed for their use).
When was the last time that MS fixed a but that you reported? I doubt anyone can even report a bug to MS. A few years back there was a problem with the wininet api docs on the MSDN website. I reported a problem via their web page and a few days later I got an email back saying that I must be mistaken because nothing can go wrong with MSDN. The pages were still broken and after a few more emails, they actually checked the pages and saw that they were broken. The problem then went away without any acknowledgment.
I still can't get Word 2003 do display bitmaps. This is a long standing bug and in my book, a showstopper. MS don't give a shit because they already got their money. I am not the one paying so I can't vote with my feet. Sure, I can use Linux instead but then we are paying for MS products we don't use.
If something with linux is wrong, anyone can fix it. Linus, RedHat, me, anyone I pay to do it for me. If linux was blue screening (sounds like windows to me) then they should do a crashdump, find the bug and fix it. Still cheaper and easier than windows.
Good luck solving a windows problem by looking at a stop screen.
I'd also like to know how windows autoupdate is better than any redhat up2date style tool. Do SAP say "You can put any MS shit on here that you like but if you run Linux you need to have a proper test procedure"? I don't think so.
John.
Given enough financial incentive (a big enough customer base requesting feature x) MS can do whatever they want with their code to sell feature x to more customers.
Red Hat doesn't *own* Linux. While they can aid in development, and help point it in a certain direction, there are numerous things about Linux they have no control over and never will.
So... certainly RH is operating at a disadvantage with respect to MS.
....
But RH was accepting money and being paid to do something about it.
So long as they provide good service for a certain (high) % of their customers, they will do fine. A certain % will walk away unsatisfied. I think Red Hat does great given their challenges.
CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
John Newbigin wrote:
Ryan wrote:
On Thu, 29 Sep 2005 16:58:42 -0500 Mike McCarty mike.mccarty@sbcglobal.net wrote:
I'd prefer that Linux flourish and not die just because MS is willing to do more of what is necessary to make life easier on customers than some other organization which supports Linux is willing to do.
Its apples and oranges. MS can afford to do whatever their customers want since Windows, Office, and all their other software is *theirs* (or licensed for their use).
When was the last time that MS fixed a but that you reported? I doubt
Where in my message did I say that MS does a better job of doing anything? Or are you trying to disagree with Ryan? Or what?
[snip]
If something with linux is wrong, anyone can fix it. Linus, RedHat, me, anyone I pay to do it for me. If linux was blue screening (sounds like windows to me) then they should do a crashdump, find the bug and fix it. Still cheaper and easier than windows.
Where did I say people should use Windows rather than Linux?
Good luck solving a windows problem by looking at a stop screen.
I'd also like to know how windows autoupdate is better than any redhat up2date style tool. Do SAP say "You can put any MS shit on here that you like but if you run Linux you need to have a proper test procedure"? I don't think so.
Man, point out something about the attitude of Red Hat suport, and suddenly all the worms start crawling out of the wood work.
I'm not AGAINST anything. I'm not against MicroSoft. I'm not against Linus Torvalds, I'm not against Windows. I'm not against Linux. I'm not against RH.
I have seen the RH attitude complained about several times, and not just by me.
MS also has an attitude. So, I'm supposed to accept the attitude of one company because another one ALSO has an attitude?
MS has advantages RH doesn't have. So, like Avis (I think the car rental that ran those ads) they must "try harder". But they don't.
Mike
[ I've temporarily subscribed my Yahoo address to post this single comment, and then I'm going to unsubscribe it so I can't post again. ]
I think everyone here has started to miss the point, and the commentary I've seen would not stand up well to professional criticism. These studies, articles and other commentary, reflections, etc... may have an agenda, agreed. But you must _be_technical_ and focus on the commentary in the article. That's how you explain things.
You don't explain things by having meta-discussions on some Microsoft payoff, what Red Hat failed to do, does and doesn't control in Linux, etc... The end-user discussed in this article clearly had its _own_issues_, largely based on how the gentleman who came into support the solution.
Yes, Red Hat is responsible for their Service Level Agreements (SLAs). And yes, Red Hat _does_ control a _lot_ of major, official packages in Linux itself (even if most people don't realize that). Red Hat's support and services expect you to give them proper information, work with them on issues, detail specifics so they can work with ISVs whose products are certified against specific configurations, etc... Apparently, from what I've read, the end-user didn't even bother to recognize their involvement and just had a "work dammit" attitude.
Fact: The local support personnel came in _after_ the Linux solution was chosen
Fact: The local support was experienced in AIX, _not_ Linux
Fact: Red Hat requested diagnostics be run by the end-user, and they were _not_ run by the end user (again, more "just work dammit attitude")
Professional Experience: This seems to be a clear example of the end-user lacking any wish to give Red Hat a "benchmark" which they could work with, so they could reproduce the setup and, correspondingly, the issue
Fact: The comparison of automated updates of Red Hat Network versus Microsoft System Update Service (SUS) are laughable.
Professional Experience: In maintaining both large Red Hat and Microsoft networks, SUS is _not_ a viable update/CM solution. I typically feed SUS from Altiris and other patch management solutions which do a far better job of tracking Windows-ISV patch issues, and even Windows-MSApp compatibility issues.
E.g., When SQL Slammer hit in early 2003, Microsoft divisions that were feeding SUS from Altiris did _not_ go down because Altiris identified the 2 patches to SQL Server that _uninstalled_ the SQL Server patch (from 4 months earlier) that would have prevented them from being suseptible to SQL Slammer.
Fact: The generalities and lack of specifics are really the undoing of the technical merits of this article.
Let's use specific quotes from the article itself -- especially the middle sections -- to get to the "heart of the matter."
'Red Hat Australia did its best to support Cress Electronics with the issue until it decided to move to Windows, says Red Hat Australia general manager Max McLaren. We asked the customer to do a diagnostic test and the customer never responded, so it was impossible for us to address the issue," Mr McLaren says.'
You have to send Red Hat information to debug and find the root cause. They will. They always do. Apparently the customer "just wanted it to work."
My personal guess: This AIX guy didn't know how to run any diagnostics in Linux, and was generally unfamilar with the Linux platform.
2) The bogus TCO/update non-sense, totally BS
'... Mr Horton also found the total cost of ownership included soft costs such as the hard work required to keep Linux up and running. Software updates had to be manually installed to ensure SAP certification. "With the manual process of patching, we were spending about two days a month ensuring that and testing. A lot of people call it a soft cost, because you've got IT people anyway but they shouldn't be spending all day maintaining the system," Mr Horton says.
Alright, now we get to more BS. If it's a matter of comparing updates, how is that different than in Windows?
In fact, Red Hat does a damn fine job of backporting to guarantee 100% compatibility. They excel at this better than not only any Linux distribution, but any UNIX I've seen.
Heck, Windows has more inter-dependent patches than _any_ UNIX. Need I bring up SQL Slammer again? Microsoft's post-SQL Slammer changes have helped, but they are _not_ as "piecemeal" as UNIX/Linux.
'Red Hat Australia's Mr McLaren says there is no risk of losing vendor certification if an organisation enables auto-patching on Red Hat Enterprise Linux. "Every patch goes through our engineering and quality testing, which involves certification by the vendor. It absolutely doesn't invalidate the support from the software vendor," he says.'
People wonder why RHEL "costs so much." It's the certifications -- that time, effort and energy to re-certify every major Update against Oracle, SAP, DB2, etc... That costs redundant time and money, and one of the reasons Red Hat wanted to move to supporting 2-3 products released every 18 months, instead of 6-7 products released every 6 months.
Red Hat can and does offer a better level of certication of ISV software with SLAs than Microsoft. Microsoft _only_ offers SLAs for Enterprise customer ISVs. They rely on Tier-1 OEMs (HP, IBM, Dell, etc...) for anyone smaller than Enterprise (or Education/major Government).
'Mr Horton disagrees: "It might be fine for things like security patches, which don't impact SAP certification rules but with some patches you still actually have to check the release levels and then check against the SAP site. Otherwise SAP might ask you to roll back to the previous version before they will support it."'
Again, how is this _any_different_ than Windows?!?!?! I honestly can't believe they compared RHN/Update to SUS?!?!?! God knows Microsoft itself deploys Altiris internally for damn good reasons (which is why I do as well for Windows)!
'Crest Electronics is trialling Microsoft's Windows Server Update Service, which allows automatic patching for the operating system and other Microsoft software on servers and desktop machines across a corporate network.'
Again, how is this _any_different_ than Red Hat's update management system "across a network"?!?!?! I still can't believe they are comparing it to SUS.
'Its benefits are one of the key reasons why Mr Horton stands by his decision to switch from Linux to Windows.'
It's benefits are based on the fact that Mr. Horton is _wholly _ignorant_ of not only Linux's capabilities, but those that come with RHEL -- including updates "across a corporate network."
File this one on "Linux loses due to incompetent local support resources." No need to have meta-discussions on anything else -- the comparison of RHN/Update to SUS is laughable.
I won't post on this matter again. There is no need, and it's not because I don't want to be blamed for this off-topic/meta-discussion thread (which I hope people are smart enough to note these happen _regardless_ of whether or not I am subscribed ;-).
Bryan J. Smith wrote:
[ I've temporarily subscribed my Yahoo address to post this single comment, and then I'm going to unsubscribe it so I can't post again. ]
Welcome back, Bryan! As you can see, verbose, off-topic, flame-ridden, ill-informed, nearly immortal threads are alive and well, here.
I think everyone here has started to miss the point, and the commentary I've seen would not stand up well to professional criticism. These studies, articles and other commentary, reflections, etc... may have an agenda, agreed. But you must _be_technical_ and focus on the commentary in the article. That's how you explain things.
[snip]
Well, thanks for clarifying THAT! :-)
I'm sure this is just the salesman's foot in the door, and you'll be back in full swing here shortly!
Again, welcome back! Glad to see you!
Mike
Mike McCarty wrote:
Bryan J. Smith wrote:
[ I've temporarily subscribed my Yahoo address to post this single comment, and then I'm going to unsubscribe it so I can't post again. ]
Welcome back, Bryan! As you can see, verbose, off-topic, flame-ridden, ill-informed, nearly immortal threads are alive and well, here.
Oh, and topic-drift. Did I mention topic-drift?
:-)
Mike
On Thu, 2005-09-29 at 19:02 -0500, Mike McCarty wrote:
Mike McCarty wrote:
Bryan J. Smith wrote:
[ I've temporarily subscribed my Yahoo address to post this single comment, and then I'm going to unsubscribe it so I can't post again. ]
Welcome back, Bryan! As you can see, verbose, off-topic, flame-ridden, ill-informed, nearly immortal threads are alive and well, here.
Oh, and topic-drift. Did I mention topic-drift?
:-)
Mike
What a fun thread, can you guys do this again tomorrow, but maybe on a different list :-)
Regards, Ted
Bryan J. Smith wrote:
File this one on "Linux loses due to incompetent local support resources." No need to have meta-discussions on anything else -- the comparison of RHN/Update to SUS is laughable.
Nice response. Yeah, it sounds like Mr. Horton was just looking for an excuse to switch to windows and didn't make any real effort to address the problem.
I've been using RH in production environments since around 95, and have had very good success. I've never had a problem with automatic updates. Just rebooted a RHEL database machine that's been working 24/7 for the last 390 days (kernel upgrade). And that's not exceptional.
Maurice
On Thu, 2005-09-29 at 16:41 -0700, Bryan J. Smith wrote:
I won't post on this matter again. There is no need, and it's not because I don't want to be blamed for this off-topic/meta-discussion thread (which I hope people are smart enough to note these happen _regardless_ of whether or not I am subscribed ;-).
---- nice commentary, yes they occur without you and yes, you are missed by some of us.
Craig
Mike McCarty wrote:
<snip>
a box that would crash under load about every other week but nothing I tried would cause it to happen predictably. I moved the same software to a different box and went on with life. And they probably could have done the same.
Umm, I dunno about that. I *am* aware of how the organization treats some customers who pay for support, and I do know that it has in past driven other customers away. I have seen the same attitude in other suppliers cause better products to die, while inferior products flourish, due to the difference in support. I'd prefer that Linux flourish and not die just because MS is willing to do more of what is necessary to make life easier on customers than some other organization which supports Linux is willing to do.
Mike
Hear, hear, hear ....
On Thu, Sep 29, 2005 at 11:04:52AM -0400, Lamar Owen wrote:
Red Hat has a bug in bugzilla on this issue for RHEL3 that predates U4, yet the bug won't be addressed until U7! And even then the two-line patch has to be backported; can't let the customer see a higher version number!
That is interesting. I thought this was their policy until yesterday when there was an update on wget which bumped the wget version from 1.9.1 to 1.10.1. And this update in fact broke a couple of my scripts which used the "--http-passwd" option which in 1.10.1 is "--http-password" with no backward compatibility to the older "--http-passwd" option.
In my case this wasn't serious, just short review of the man page, fix the scripts and rerun. But had this be some commercial software from a big vendor, things could have broken badly.
This article looks like a slow news day story but has valid points but the one thing I can't understand is how Microsoft automatic updates can be less error prone than RedHat's. I have seen patches and of course service packs create so much havoc in Windows that I personally don't think they still have had any updates on their system and are therefore still happy with it. ;-) This is something that I've never seen (until the above mentioned wget issue) with RedHat Enterprise.
Best regards.
Ingimar
On Thu, 2005-09-29 at 16:27 +0000, Ingimar Robertsson wrote:
On Thu, Sep 29, 2005 at 11:04:52AM -0400, Lamar Owen wrote:
Red Hat has a bug in bugzilla on this issue for RHEL3 that predates U4, yet the bug won't be addressed until U7! And even then the two-line patch has to be backported; can't let the customer see a higher version number!
That is interesting. I thought this was their policy until yesterday when there was an update on wget which bumped the wget version from 1.9.1 to 1.10.1. And this update in fact broke a couple of my scripts which used the "--http-passwd" option which in 1.10.1 is "--http-password" with no backward compatibility to the older "--http-passwd" option.
In my case this wasn't serious, just short review of the man page, fix the scripts and rerun. But had this be some commercial software from a big vendor, things could have broken badly.
This article looks like a slow news day story but has valid points but the one thing I can't understand is how Microsoft automatic updates can be less error prone than RedHat's. I have seen patches and of course service packs create so much havoc in Windows that I personally don't think they still have had any updates on their system and are therefore still happy with it. ;-) This is something that I've never seen (until the above mentioned wget issue) with RedHat Enterprise.
---- A lousy Ford dealer could make you hate Ford cars and a lousy ISV could make you hate the OS - it goes to show that you can't always please everyone.
The way the article was written, it would appear that someone wanted to pump up Microsoft but that's not so surprising is it?
Craig
Lamar Owen wrote:
On Wednesday 28 September 2005 20:18, Max wrote:
Ignacio Vazquez-Abrams wrote:
Wow. Blaming the OS vendor for an ISV's issues.
That whizzing sound you hear is my eyes rolling over and over again, really quickly.
Yeah, wow...I've been using Red Hat products since 7.3. I've ran 8, 9, and all the Fedora Core distros. Now I run CentOS, and we use RHEL 3 at my work. I've never had any distro, even the Fedora "Testbed's" just stop working, unless I caused the issue myself from playing.
Hmmm, interesting. Now, understand that I use Linux daily, and that I have no plans of switching around. However, reading the article I get the following summary: 1.) Paying Customer had to use particular software components, including a particular version of RHEL; 2.) Paying Customer had intermittent lockups of the machine that were difficult to reproduce; 3.) Paying Customer got tired of Red Hat's 'WORKSFORME' bug resolution (that's the typical bugzilla tag when such an irreproducible problem occurs); 4.) Paying Customer quit paying and switched to Windows, which worked better for them (meaning, it didn't crash).
Now, just exactly what part of this is untrue or would require a Microsoft payoff? I personally have seen instances of Red Hat's WORKSFORME attitude; one example is the version of tftp being shipped with RHEL3 and 4, 0.39. 0.40 has been out for a while, and it fixes a nasty bug in the tftp file translation (remapping) feature/misfeature (which I have had to use before on certain releases of Cisco's 7960 IP telephone). Red Hat has a bug in bugzilla on this issue for RHEL3 that predates U4, yet the bug won't be addressed until U7! And even then the two-line patch has to be backported; can't let the customer see a higher version number! (Bugzilla: https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=143536 ) Follow the thread; with such a simple bug taking so long, what kind of mess are bigger bugs in?
And there are several kernel bugs that are like this, with strange lockups and such that are either ignored (NOTABUG or WONTFIX resolution) or the reporter is told to file 'upstream'. See the list at https://bugzilla.redhat.com/bugzilla/buglist.cgi?product=Red+Hat+Enterprise+... for yourself, particularly bug ID's 157170 (Closed: Wontfix), 162653 (Closed: Wontfix because it's a CentOS kernel) and163373 (Closed: Wontfix megaRAID-old). Yeah, I can just see a bug filed in LKML by a Red Hat customer getting priority attention from Linus and Co. I can see that about as good as I can see myself walking on the moon tomorrow.
Let me put it this way: if I were paying $1,200 per server per year for RHEL support, I would not tolerate the WORKSFORME attitude either; I would expect and demand that Red Hat send someone out to my site and diagnose my problem for those costs (and if they wouldn't do it, I would find a vendor that would, for that price, which is exactly what this particular customer did). Since I am not paying Red Hat for support at this point, I obviously cannot have that attitude with bugs I find that are clearly Red Hat bugs; but I certainly can understand this guy's attitude. We shouldn't just automatically dismiss such a problem as being a troll. We should look intelligently and logically at the problem.
And no matter what ISV's software is running, the OS should not LOCK UP! Sounds like a RHEL kernel issue to me.
So, Jim Perrin, I think a HAHAHAHAHA is entirely inappropriate. This guy had a real problem, and Red Hat couldn't fix it. Meaning CentOS still has the problem on that same hardware under the same conditions, since CentOS is as close to upstream RHEL as is possible under the trademark guidelines.
We're not told what 'diagnostic' Red Hat recommended be run on the box, but I know that if I were in the same situation I would ask Red Hat to come to my site and pull that data themselves. That's what I pay for for support, in my opinion. If I buy 'turnkey' I expect field circus to make it turnkey. (Of course, old-timers will recognize the DEC jab there, and the whole idea of turnkey is a Bad Idea in my opinion, but that is the world we're in. See http://nemesis.lonestar.org/stories/stages.html for a very humorous tale from an old-timer in the computer business. This guy, Frank Durda IV, wrote much of the I/O processor code for the Tandy 6000 Xenix computer of the mid-80's, so he is quite a character.)
Further, as to 'automatic' updates, I totally agree with Mr. Horton in the article. Automatic updates should Just Work and should not break the whole system (things like, oh, I don't know, caching-nameserver hosing files (caching-nameserver is STILL INSTALLED BY DEFAULT EVEN WITH bind-server installed, which is a recipe for this sort of problem), an httpd update that fails to properly restart httpd after update, the kernel quits working with your hardware, you know, minor inconveniences that can only cost thousands of dollars of downtime, nothing major). Everyone has seen some of the updates come down in broken states; search the archives of nahant-list or taroon-list for lots of those. I personally have turned off automatic updating at several sites for these reasons and because of the poor track record of automatic updates.
And, furthermore, I thought the whole idea of the RHEL platform was ABI stability. If SAP thinks, as an ISV, that they need to recertify every update then something is bad wrong, and it's not necessarily at SAP. I personally hypothesize that SAP perhaps got burned one too many times by a poor update and now blanket recertifies for every update to make sure their customers keep running. "Poor stupid ISV trying to serve their customers...they should Get With the Program!" Of course, Windows has this problem, too, but it's typically limited to Service Packs. Yuck, just typing that phrase turns my stomach, thinking about what Win2k3 SP1 does to certain many dozens of programs...
Sorry for the rant, but it is ridiculous to automatically dismiss a real-world problem. Note that the same Mr. Horton is still using Linux for web services and such, and likes and supports it in that role; it's just the SAP server he had to transition to Windows due to a lowly business concern. Nope, the business bottom line should never interfere with technological zealotry!
Oh, quick quiz: what happens to a CentOS box when you reboot after running out of disk space on the / filesystem? You get a graphical login just fine, but then you can't login (you login, and it returns you to a login). Not hard to fix, but very mysterious to the newbie.
I quite agree with this post, especially the part about 'automatic updates should just work' !!!! I am on the SuSE AMD64 list as well, and about 1/2 of the posts there start out with 'My machine updated itself last night w/ YOU (their auto-update package) & now it won't boot'. I came to Linux from SGI's, *EXPENSIVE*, but darn close to 'it just works'. I realize that for the cost savings of Linux compared to SGI, I might have to sacrifice a bit of 'it just works', but the problem of apparently-incompletely-tested OS updates seems far too prevalent in the Linux world. I am here to stay (Linux vs. SGI), make no mistake, but this is a situation that *SOMEONE* needs to drum up a fix for. I lay the problem mostly at the feet of the distro-providers, since they DO make $$$$ selling the software & would seem to be in the best position to police their own distro. I have also had a few of RH's bug-blow-offs in the more distant past (several years ago, circa 1999) & it does nothing for the Linux movement or themselves professionally. SGI uses a fairly sophisticated & probably proprietary suite of utilities to test new OS components and assure that at least bugs aren't re-introduced and that bugs that are claimed to be fixed actually are. I don't know who would assume this responsibility in a distributed developement environment such as Linux flourishes under, but it seems increasingly obvious that *SOMEBODY* needs to. My $0.02 ....
There, I feel better now :-).
On Thu, 29 Sep 2005, Lamar Owen wrote:
Oh, quick quiz: what happens to a CentOS box when you reboot after running out of disk space on the / filesystem? You get a graphical login just fine, but then you can't login (you login, and it returns you to a login). Not hard to fix, but very mysterious to the newbie.
I lost my Revelation password database because a disk-full condition recently. An 2 week old backup didn't have some important passwords.
Same has happened with Gaim buddylists, Mozilla/Firefox/Galeon bookmarks, history and passwords, rrdtool files, and many more...
Most Unix programs trash/corrupt files when they save data and the disk is full. The real bad thing is that the user only finds out when it is already too late and irrepairable.
BTW A tool that mails out when the disk is full is not a good solution...
Kind regards, -- dag wieers, dag@wieers.com, http://dag.wieers.com/ -- [all I want is a warm bed and a kind word and unlimited power]
On Friday 30 September 2005 04:21, Dag Wieers wrote:
On Thu, 29 Sep 2005, Lamar Owen wrote:
Oh, quick quiz: what happens to a CentOS box when you reboot after running out of disk space on the / filesystem? You get a graphical login just fine, but then you can't login (you login, and it returns you to a login). Not hard to fix, but very mysterious to the newbie.
I lost my Revelation password database because a disk-full condition recently. An 2 week old backup didn't have some important passwords.
Yeah, I lost some e-mail filters once that way, too, when my /home partition filled up. A 'high-water' mark utility probably has been written, and I know logwatch can do periodic e-mails that, if you take the time to read them, can give you advance notice of a disk full impending, but there are those times when the disk might get full quite suddenly (particularly the /var partition if something creates log spew (which, with SELinux, can happen extremely quickly)).
BTW A tool that mails out when the disk is full is not a good solution...
No kidding.
This is a script I use on all my machines. Feel free to hack as required.
#!/bin/bash
# the warning limit for disk usage in % DISK_USAGE=85
report() { echo $* # logger $* }
# check disk usage full=0 for i in $(df | grep "/dev" | cut -c52-54) ; do if [ $i -ge $DISK_USAGE ] ; then full=1 fi done
if [ $full -gt 0 ] ; then report "Warning: disk nearing capacity on `hostname`" df fi
# check in use file handles count=$(cat /proc/sys/fs/file-nr | cut -f1) limit=$(cat /proc/sys/fs/file-nr | cut -f3)
# do a simple check for 3 / 4 usage count2=$(expr ${count} * 4) limit2=$(expr ${limit} * 3) if [ ${count2} -ge ${limit2} ] ; then report "Warning: file handles nearing limit on `hostname` ( ${count} out of ${limit} )" fi
# check allocates semaphore arrays eval `ipcs -ls | grep "max number of arrays" | tr -d " "` eval `ipcs -us | grep "used arrays" | tr -d " "` #echo $usedarrays #echo $maxnumberofarrays
count=$usedarrays limit=$maxnumberofarrays
# do a simple check for 3 / 4 usage count2=$(expr ${count} * 4) limit2=$(expr ${limit} * 3) if [ ${count2} -ge ${limit2} ] ; then report "Warning: semaphore arrays nearing limit on `hostname` ( ${count} out of ${limit} )" fi
cat /proc/meminfo | grep ^Swap: | awk 'BEGIN {n = 3; d = 4} {total = $2 / 1024 ; used = $3 / 1024; if((total * n) < (used * d )) { printf "Swap usage is over %d/%d\n", n, d}}'
Lamar Owen wrote:
On Friday 30 September 2005 04:21, Dag Wieers wrote:
On Thu, 29 Sep 2005, Lamar Owen wrote:
Oh, quick quiz: what happens to a CentOS box when you reboot after running out of disk space on the / filesystem? You get a graphical login just fine, but then you can't login (you login, and it returns you to a login). Not hard to fix, but very mysterious to the newbie.
I lost my Revelation password database because a disk-full condition recently. An 2 week old backup didn't have some important passwords.
Yeah, I lost some e-mail filters once that way, too, when my /home partition filled up. A 'high-water' mark utility probably has been written, and I know logwatch can do periodic e-mails that, if you take the time to read them, can give you advance notice of a disk full impending, but there are those times when the disk might get full quite suddenly (particularly the /var partition if something creates log spew (which, with SELinux, can happen extremely quickly)).
BTW A tool that mails out when the disk is full is not a good solution...
No kidding.
John:
This is a script I use on all my machines. Feel free to hack as required.
#!/bin/bash
[snip]
cat /proc/meminfo | grep ^Swap: | awk 'BEGIN {n = 3; d = 4} {total = $2 / 1024 ; used = $3 / 1024; if((total * n) < (used * d )) { printf "Swap usage is over %d/%d\n", n, d}}'
Be careful, this will no longer work in CentOS 4 because the format of /proc/meminfo has changed.
Alfred
Alfred von Campe wrote:
John:
This is a script I use on all my machines. Feel free to hack as required.
#!/bin/bash
[snip]
cat /proc/meminfo | grep ^Swap: | awk 'BEGIN {n = 3; d = 4} {total = $2 / 1024 ; used = $3 / 1024; if((total * n) < (used * d )) { printf "Swap usage is over %d/%d\n", n, d}}'
Be careful, this will no longer work in CentOS 4 because the format of /proc/meminfo has changed.
Don't you hate that. I'll change it to extract values like the rest of the script.
It is not that big a problem though, because I have found that if a machine gets to 3/4 swap usage it is going down big time and a warning email is not going to save it. Any email you send about the problem won't delivered until after you give the box the big finger... especially if the machine is your mail server.
John.
Alfred
CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
On 9/28/05, Ken kenkensmile@netscape.net wrote:
Dear CentOS,
Ken wants you to know about this story on http://www.theage.com.au.
Personal Message: How much did MS pay for the article?
Linux misses Windows of opportunity
September 27, 2005
URL: http://www.theage.com.au/articles/2005/09/26/1127586780339.html
HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA
Lies, Damn Lies, Statistics, and now this.
Now while I'd probably have to spend days dissecting the fallacies contained within that digital snot-rag with my boss, I'll not bore the people here except to again reiterate:
HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHHAHAHAHAHAHA
-- Jim Perrin System Administrator - UIT Ft Gordon & US Army Signal Center
Jim Perrin wrote:
On 9/28/05, Ken kenkensmile@netscape.net wrote:
Dear CentOS,
Ken wants you to know about this story on http://www.theage.com.au.
Personal Message: How much did MS pay for the article?
Linux misses Windows of opportunity
September 27, 2005
URL: http://www.theage.com.au/articles/2005/09/26/1127586780339.html
HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA
Lies, Damn Lies, Statistics, and now this.
Now while I'd probably have to spend days dissecting the fallacies contained within that digital snot-rag with my boss, I'll not bore the people here except to again reiterate:
HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHHAHAHAHAHAHA
-- Jim Perrin System Administrator - UIT Ft Gordon & US Army Signal Center _______________________________________________ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Funny though, you cannot add comments at the bottom of the article so that they would be visible to anyone, but you can only "react" via email.
Cheers