Below is what has been documented on this issue, and I am needing further guidance. Essetially, I am running in GNOME, but it isn't working properly. Can some one help. |----------------------------------------------------------------------------------------------------------------------| |I am new to the Centos ISO and was looking for a forum, when I came across this. If it isn't something you can help, | |can you help point me in the right direction? Here are the answers you requested from me: | | | |I go to the applications menu at the top left and click to pull down | |I click on Add/Remove Software but nothing happens. | | | |I am using GNOME | | | |I go to the system menu at the top left and click to pull down, and then click admin and then click network. Nothing | |happens. | | | |It is like the GNOME is not working properly. It did work until I pulled down the software updates after the initial | |intstallation. | | | |Again, thank you. | |----------------------------------------------------------------------------------------------------------------------|

|----------------------------------------------------------------------------------------------------------------------| |There are several ways to get help with CentOS: | | | |The CentOS web forums are at http://www.centos.org/modules/newbb/ [^] | |The CentOS email lists are at http://lists.centos.org/mailman/listinfo/centos [^] | |Realtime forums (IRC) can be found via http://www.centos.org/modules/tinycontent/index.php?id=8 [^] | | | |In your case, I am expecting that the pirut or system-helper command are not working correctly. Please try the | |following. | | | |Right click on the desktop and choose "Open Terminal". In the terminal type pirut. A popup window should occur asking | |for the root password. If it doesnt, then there is a permission problem that might have 'broken' during an update. | | | |In the terminal type "ls -l /usr/bin/pirut". And you should get output like the following: | | | |[smooge@canopus ~]$ ls -l /usr/bin/pirut | |lrwxrwxrwx 1 root root 13 Apr 12 2007 /usr/bin/pirut -> consolehelper* | | | |[smooge@canopus ~]$ ls -l /usr/bin/consolehelper | |-rwxr-xr-x 1 root root 5920 Mar 14 2007 /usr/bin/consolehelper* | | | | | |If it is a permission problem, we can try the following: | | | |1) Login as root (in the terminal window you can do a "su - root" | |2) Type the following: | |/sbin/restorecon -R -v /etc /usr /sbin /bin /var | | | |This will take a long time, but it should restore selinux permissions to some items that either zenoss or an update | |accidently "broke" | | | |After this command finishes try the following: | |Top Menu -> Applications -> Add/Remove Software | | | |If it pops up now.. then it was an selinux item. If it does not then there is a problem with consolehelper talking | |getting root which might have occured with the zenoss install. I would first check with them to see if it is a known | |issue on their part, and then with the forums. | | | |/usr/bin/consolehelper is a program that allows a normal user to get super-user/administrator rights. So there are 2 | |pirut programs. /usr/bin/pirut calls consolehelper which calls some programs to make sure you can become 'root' If you| |know the root password then it will call /usr/sbin/pirut which is the real program, but only runs as 'root' not a | |normal user. | |----------------------------------------------------------------------------------------------------------------------|

|-------------------------------------------------------------------------------------------------------------------| |Yes and no luck yet. I have contacted Zenoss, however they seem to think it is with Centos. Since it is a free | |utility, they are very reluctant to offer support. If I were to pay, then they would graciously put for the effort | |to help. So I am on my own. I don't mind the CLI, actually I prefer it, but my co-workers are were I am concerned. | |I want them to be able to use it, and be comfortable with it. But with out being able to use the GNOME (GUI). They | |are reluctant to do so. That is my fear. They know nothing about Linux or UNIX, and only know router's and switches| |CLI. If you can offer any guidance, I graciously welcome it all | |-------------------------------------------------------------------------------------------------------------------|

|-------------------------------------------------------------------------------------------------------------------| |When I open a terminal, there was no issue. When I typed int ls -l /usr/bin/pirut, I got just as smooge said I | |would, lrwxrwxrwx 1 root root 13 Apr 12 2007 /usr/bin/pirut -> consolehelper*. Then I typed in ls -l | |/usr/bin/consolehelper, I got -rwxr-xr-x 1 root root 5920 Mar 14 2007 /usr/bin/consolehelper*, again just as smooge| |said I would. He then asked that I log in as root, which I was already at. When I typed,/sbin/restorecon -R -v /etc| |/usr /sbin /bin /var. There was something different, than what Smooge said it would do. It was either instance, or | |it appeared like nothing happen. He had mention that it would take it a while, and it appeared to do nothing. So | |once I did all he asked, I stillcould not open the add/remove, or the networking information up. I also tried to | |reboot the server, to see if maybe the changes would take effect then, and no success. Thanks for the help. | |-------------------------------------------------------------------------------------------------------------------|

|-------------------------------------------------------------------------------------------------------------------| |When I run pirut from root it tells me: "Unable to import modules. Maybe you're not running under X?". When I log | |under another user, and run the command "pirut", it prompts me for the root password, and then tells me the same | |thing. | |-------------------------------------------------------------------------------------------------------------------|

|---------------------------------------------------------------------------------------------------------------| |Are you running under some sort of GUI? GNOME, KDE, XFCE, whatever - meaning are you running under a graphical | |environment? | |---------------------------------------------------------------------------------------------------------------|

|-----| |Yes | |-----|

Please Advise.

Christy