I just picked one of these up to replace my 4315, which broke (I think the feeder roller gear broke from an overstuffed feeder), but it's giving me problems.
I had no trouble configuring it to print, but it doesn't appear in lsusb and xsane can't find it, so I can't scan with it, which is the main reason I bought it in the first place.
I've tried restarting the autofs service (automounter), rebooting, and switching the USB cables with my old HP Scanjet 3300C, but the 3300 shows up on either cable and the 6500 doesn't appear at all.
I checked in Google and saw other issues with the 6500, but this wasn't one of them.
Any suggestions?
I suppose I could get a switch and hook it up via Ethernet, but that really isn't a good solution, and it doesn't explain the problem.
Thanks.
Mark
On Sun, 2010-09-19 at 01:42 -0700, Mark wrote:
I had no trouble configuring it to print, but it doesn't appear in lsusb and xsane can't find it, so I can't scan with it, which is the main reason I bought it in the first place.
--- Yeap my Scan Jet was the same way. It printed but would not scan. I got the HP Open Source drivers and installed them and was no problems after that.
http://hplipopensource.com/hplip-web/install_wizard/index.html
They have 4 listings for the OJ.
John
On Sun, Sep 19, 2010 at 05:06:59AM -0400, JohnS wrote:
On Sun, 2010-09-19 at 01:42 -0700, Mark wrote:
Yeap my Scan Jet was the same way. It printed but would not scan. I got the HP Open Source drivers and installed them and was no problems after that.
http://hplipopensource.com/hplip-web/install_wizard/index.html
They have 4 listings for the OJ.
I found that their CentOS instructions were a bit off. I have my own page on hplip for CentOS. There's an rpmforge rpm as well, but using that one, I wasn't able to scan.
http://home.roadrunner.com/~computertaijutsu/hplip.html
On Sun, 2010-09-19 at 06:04 -0400, Scott Robbins wrote:
I found that their CentOS instructions were a bit off.
Well their instructions are off. Their rpm will not install because of dependencies and file ownership conflict between rpms. To succeed at installing their hplip rpm, I had to provide the --nodeps argument to remove hpijs. Otherwise, uninstalling hpijs would remove some packages required packages by hplip-3.10.6_rhel-5.0 and reinstalling the requirements would bring back hpijs.
As for setting selinux to permissive, I didn't bother. I'm sticking to enforcing. I'd rather fix selinux when I'll need a blocked feature than disabling it. For the record, here's the avc:
avc: denied { write } for pid=23972 comm="hp" name=".index" dev=dm-4 ino=1245300 scontext=system_u:system_r:hplip_t:s0-s0:c0.c1023 tcontext=system_u:object_r:snmpd_var_lib_t:s0 tclass=file
It didn't prevent me from printing but I have not tried scanning.
Hope this helps,
MAL
On Sun, 2010-09-19 at 11:24 -0400, Marc-André Lévesque wrote:
As for setting selinux to permissive, I didn't bother. I'm sticking to enforcing. I'd rather fix selinux when I'll need a blocked feature than disabling it. For the record, here's the avc:
avc: denied { write } for pid=23972 comm="hp" name=".index" dev=dm-4 ino=1245300 scontext=system_u:system_r:hplip_t:s0-s0:c0.c1023 tcontext=system_u:object_r:snmpd_var_lib_t:s0 tclass=file
It didn't prevent me from printing but I have not tried scanning.
Looks like you can get a lot of AVCs. My guess is it depends on how you installed the printer. The avc above was from a printer installed with hp-setup. But I get a lot more from an old printer entry that I updated its make/model and URI.
MAL
On Sun, Sep 19, 2010 at 3:04 AM, Scott Robbins scottro@nyc.rr.com wrote:
I found that their CentOS instructions were a bit off. I have my own page on hplip for CentOS. There's an rpmforge rpm as well, but using that one, I wasn't able to scan.
That was most helpful . . . but:
I followed your instructions to the letter and got this result after the build, turning the 6500 on and having it plugged in:
[mar@marichter hplip-3.10.6]$ service cups status cupsd (pid 3723) is running...
[mar@marichter hplip-3.10.6]$ lsusb Bus 001 Device 001: ID 0000:0000 <<< the 6500 should show up here Bus 002 Device 004: ID 03f0:0205 Hewlett-Packard ScanJet 3300c <<< my old scanner Bus 002 Device 003: ID 04f9:0033 Brother Industries, Ltd Bus 002 Device 001: ID 0000:0000
[mar@marichter hplip-3.10.6]$ which hp-setup /usr/bin/hp-setup
[mar@marichter hplip-3.10.6]$ hp-setup -i warning: python-dbus not installed. <<< AFAICT, there is no such package.
HP Linux Imaging and Printing System (ver. 3.10.6) Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details.
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
-------------------------------- | SELECT CONNECTION (I/O) TYPE | --------------------------------
Num Connection Description Type -------- ---------- ---------------------------------------------------------- 0* usb Universal Serial Bus (USB) 1 net Network/Ethernet/Wireless (direct connection or JetDirect)
Enter number 0...1 for connection type (q=quit, enter=usb*) ? 0
Using connection type: usb
error: No device selected/specified or that supports this functionality. [mar@marichter hplip-3.10.6]$ yg python-dbus
(alias yg='yum list | grep -i')
I have selinux disabled.
I was able to plug the 6500 into my son's WinXP box and it worked there, but I'd SO much rather use xsane than the scanner's control panel - it's god-awfully slow, and windows takes almost as long as the scan process itself to finish processing the PDF, and I don't get the individua page images from multipage scans (like xsane provides).
I used the same USB cable for both host connections, and I've switched connections on my host between the two open USB ports and neither one works (although they work just fine for all my other semi-permanently-attached USB devices, mainly my Brother laser printer and the old HP Scanjet (and the HP Officejet that broke - it still recognizes that when it's plugged in, but the scanner refuses to work).
Any other ideas? What am I missing?
TIA. Mark
On Sun, Sep 19, 2010 at 11:44:41AM -0700, Mark wrote:
On Sun, Sep 19, 2010 at 3:04 AM, Scott Robbins scottro@nyc.rr.com wrote:
I found that their CentOS instructions were a bit off. I have my own page on hplip for CentOS. There's an rpmforge rpm as well, but using that one, I wasn't able to scan.
That was most helpful . . . but:
I followed your instructions to the letter and got this result after the build, turning the 6500 on and having it plugged in:
[mar@marichter hplip-3.10.6]$ service cups status cupsd (pid 3723) is running...
[mar@marichter hplip-3.10.6]$ lsusb Bus 001 Device 001: ID 0000:0000 <<< the 6500 should show up here Bus 002 Device 004: ID 03f0:0205 Hewlett-Packard ScanJet 3300c <<< my old scanner Bus 002 Device 003: ID 04f9:0033 Brother Industries, Ltd Bus 002 Device 001: ID 0000:0000
That's interesting. Some leftover config files? (I've only done with networked, rather than USB printers, so really not sure.)
[mar@marichter hplip-3.10.6]$ which hp-setup /usr/bin/hp-setup
[mar@marichter hplip-3.10.6]$ hp-setup -i warning: python-dbus not installed. <<< AFAICT, there is no such package.
There is a dbus-python. Is that definitely installed?
Any other ideas? What am I missing?
See above, but I'm not sure what would be missing--save perhaps for the python-dbus package.
On 09/19/2010 11:55 AM, Scott Robbins wrote:
[mar@marichter hplip-3.10.6]$ hp-setup -i
warning: python-dbus not installed.<<< AFAICT, there is no such package.
There is a dbus-python. Is that definitely installed?
Where do I get dbus-python?
CentOS55[root@home2 yum.repos.d]# yum search python-dbus Loaded plugins: fastestmirror, priorities Loading mirror speeds from cached hostfile * atomic: www5.atomicorp.com * epel: linux.mirrors.es.net * hrb-stable: fs11.vsb.cz * rpmforge: apt.sw.be Excluding Packages from CentOS-5 - Addons Finished Excluding Packages from CentOS-5 - Base Finished Reducing EPEL to included packages only Finished Excluding Packages from CentOS-5 - Extras Finished Reducing hrb to included packages only Finished Excluding Packages from CentOS-5 - Updates Finished 895 packages excluded due to repository priority protections Warning: No matches found for: python-dbus No Matches found
On Sun, Sep 19, 2010 at 11:55 AM, Scott Robbins scottro@nyc.rr.com wrote:
That's interesting. Some leftover config files? (I've only done with networked, rather than USB printers, so really not sure.)
Possibly - I couldn't 'locate' anything that looked right for this (i.e., where do I find these?).
There is a dbus-python. Is that definitely installed?
$ yg dbus dbus.i386 1.1.2-14.el5 installed dbus.x86_64 1.1.2-14.el5 installed dbus-devel.i386 1.1.2-14.el5 installed dbus-devel.x86_64 1.1.2-14.el5 installed dbus-glib.i386 0.73-10.el5_5 installed dbus-glib.x86_64 0.73-10.el5_5 installed dbus-glib-devel.i386 0.73-10.el5_5 installed dbus-glib-devel.x86_64 0.73-10.el5_5 installed dbus-libs.i386 1.1.2-14.el5 installed dbus-libs.x86_64 1.1.2-14.el5 installed dbus-python.x86_64 0.70-9.el5_4 installed <<< Yes dbus-x11.x86_64 1.1.2-14.el5 installed
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John Thomas -
JohnS -
Marc-André Lévesque -
Mark -
Scott Robbins