Jun Salen wrote:

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Take a look at Request Tracker http://bestpractical.com/rt/

Active support and an active user community.

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and run it on Centos 5 or use the updated LAMP packages in the centos plus repository if you are running Centos 4.I try to used this also last year but I found it complicated to use. If possible, I want my user to find it easy to use. After searching the

list archives, I found suggestion on using EXO PHPDesk and it looks good. I will try to install it later and check.

Yes, I asked potential users to login and take a look at rt and one of them said that it looked complicated.

on 2/5/2008 7:05 PM Jun Salen spake the following:

...

...

Take a look at Request Tracker http://bestpractical.com/rt/

Active support and an active user community.

...

and run it on Centos 5 or use the updated LAMP packages in the centos plus repository if you are running Centos 4.I try to used this also last year but I found it complicated to use. If possible, I want my user to find it easy to use. After searching the

list archives, I found suggestion on using EXO PHPDesk and it looks good. I will try to install it later and check.

Thanks,

junji aisalen.wordpress.com Linux Registered User #253162 CentOS User

Send instant messages to your online friends http://uk.messenger.yahoo.com

I found this on Exo; http://www.vulnerabilityscanning.com/Exo-PHPDesk-id-Parameter-SQL-Injection-... I don't see a version or a date to check up on it.