Hi,
Thanks for reading this.
I installed CentOS 7 (tried the latest ISO image and the previous build) on the laptop and got to the point where I am logging into the desktop environment and the laptop just shuts down. I check the event log in BIOS and find that a thermal event has occurred and the system powered off to prevent damage.
I can take the same laptop with Windows 7 installed and run graphically intensive tests for an hour solid and it doesn't lock up. I installed Ubuntu 15.04 and that seemed solid too.
Is this a known issue with CentOS 7? Should I be using a particular boot option?
It does not seem to matter whether Gnome or KDE is chosen as the desktop environment.
Any help you can provide is appreciated.
Thanks.
On 06/11/2015 07:03 PM, deoten wrote:
Is this a known issue with CentOS 7? Should I be using a particular boot option?
Install lm_sensors and use the "sensors" command to watch the fan speed. That might give you a direction to go with diagnosing the problem.
On 6/12/2015 12:32 AM, Gordon Messmer wrote:
On 06/11/2015 07:03 PM, deoten wrote:
Is this a known issue with CentOS 7? Should I be using a particular boot option?
Install lm_sensors and use the "sensors" command to watch the fan speed. That might give you a direction to go with diagnosing the problem.
Thanks for the tip, I'll give that a shot.
On 06/11/2015 08:03 PM, deoten wrote:
Hi,
Thanks for reading this.
I installed CentOS 7 (tried the latest ISO image and the previous build) on the laptop and got to the point where I am logging into the desktop environment and the laptop just shuts down. I check the event log in BIOS and find that a thermal event has occurred and the system powered off to prevent damage.
I can take the same laptop with Windows 7 installed and run graphically intensive tests for an hour solid and it doesn't lock up. I installed Ubuntu 15.04 and that seemed solid too.
Is this a known issue with CentOS 7? Should I be using a particular boot option?
It does not seem to matter whether Gnome or KDE is chosen as the desktop environment.
Any help you can provide is appreciated.
Thanks. _______________________________________________ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
I want to thank you for posting your installation experience with Centos 7. My laptop is Latitude E6500 and I am quite certain it will experience the same issue because it is almost the same as your laptop. Difference might be in cpu speed and in RAM. My cpu is 2.81GHz dual core, and RAM is 8GB.
On 6/12/2015 7:09 PM, jd1008 wrote:
I want to thank you for posting your installation experience with Centos 7. My laptop is Latitude E6500 and I am quite certain it will experience the same issue because it is almost the same as your laptop. Difference might be in cpu speed and in RAM. My cpu is 2.81GHz dual core, and RAM is 8GB.
the E6x00, E6x10, and E6x20 are completely different generations of the Core I processors and chipsets. The x can be 4 (14") or 5 (15"). so a E6520 and E6420 are nearly identical.
the -00 were Core 2 Duo processors, with GM45 chipset. -10 were i5/i7 1st gen (3 digit) with QM57 chipset -20 were i3/i5/i7 2nd gen 2xxx with QM67 chipset -30 were i3/i5/i7 3rd gen 3xxx with QM77 chipset -40 are i3/i5/i7 4th gen 4xxx with QM87 chipset (these are current generation)
each of these has a different set of choices for graphics, wifi, bluetooth, etc.
so, no, what does or doesn't work on a E6500 has little to do with what will or won't work on a E6420.
that said, these are very mainstream business laptops, I'd expect C7 to mostly work with them.
----- Oorspronkelijk bericht ----- Van: "John R Pierce" pierce@hogranch.com Aan: centos@centos.org Verzonden: Vrijdag 12 juni 2015 07:38:38 Onderwerp: Re: [CentOS] CentOS 7 + Dell Latitude E6420 laptop = thermal shutdown
On 6/12/2015 7:09 PM, jd1008 wrote:
I want to thank you for posting your installation experience with Centos 7. My laptop is Latitude E6500 and I am quite certain it will experience the same issue because it is almost the same as your laptop. Difference might be in cpu speed and in RAM. My cpu is 2.81GHz dual core, and RAM is 8GB.
the E6x00, E6x10, and E6x20 are completely different generations of the Core I processors and chipsets. The x can be 4 (14") or 5 (15"). so a E6520 and E6420 are nearly identical.
the -00 were Core 2 Duo processors, with GM45 chipset. -10 were i5/i7 1st gen (3 digit) with QM57 chipset -20 were i3/i5/i7 2nd gen 2xxx with QM67 chipset -30 were i3/i5/i7 3rd gen 3xxx with QM77 chipset -40 are i3/i5/i7 4th gen 4xxx with QM87 chipset (these are current generation)
each of these has a different set of choices for graphics, wifi, bluetooth, etc.
so, no, what does or doesn't work on a E6500 has little to do with what will or won't work on a E6420.
that said, these are very mainstream business laptops, I'd expect C7 to mostly work with them.
On 6/12/2015 4:10 AM, johan.vermeulen7@telenet.be wrote:
Hello,
I had C6 running on a lot of Latitude E6500 laptops and I now have C7 on all of them, and I do not have any complaints on overheating. In fact, I get no complaints at all on the laptop, apart from being heavy. I never had that on any laptop running Centos, and I have about 7 different models in use, Acer and Dell.
I'm now working on a Latitude E6320. Yesterday, when burning a dvd, it became a bit warm, but no real issues. No experience with E6420 though, sorry.
Greetings, Johan
Thanks for the feedback. Did you have to install or configure any packages differently for the laptops than you would a desktop?
On 06/11/2015 09:03 PM, deoten wrote:
Hi,
Thanks for reading this.
I installed CentOS 7 (tried the latest ISO image and the previous build) on the laptop and got to the point where I am logging into the desktop environment and the laptop just shuts down. I check the event log in BIOS and find that a thermal event has occurred and the system powered off to prevent damage.
I can take the same laptop with Windows 7 installed and run graphically intensive tests for an hour solid and it doesn't lock up. I installed Ubuntu 15.04 and that seemed solid too.
Is this a known issue with CentOS 7? Should I be using a particular boot option?
It does not seem to matter whether Gnome or KDE is chosen as the desktop environment.
Any help you can provide is appreciated.
Thanks.
I use a dell e6420 as my daily laptop/workstation. It stays docked and on 24/7 while at home, often running multiple vms or docker containers. I've not experienced what you have described. The laptop does get a little warm during certain video conference meetings, I do not have any thermal shutdown events. I would check for fan function and speed, then firmware for possible related updates.
If it helps, my specifics are (according to dmidecode):
BIOS Information Vendor: Dell Inc. Version: A19 Release Date: 06/24/2013 System Information Manufacturer: Dell Inc. Product Name: Latitude E6420 Version: 01 Base Board Information Manufacturer: Dell Inc. Product Name: 032T9K Version: A01
On 6/15/2015 2:04 PM, Jim Perrin wrote:
I use a dell e6420 as my daily laptop/workstation. It stays docked and on 24/7 while at home, often running multiple vms or docker containers. I've not experienced what you have described. The laptop does get a little warm during certain video conference meetings, I do not have any thermal shutdown events. I would check for fan function and speed, then firmware for possible related updates.
If it helps, my specifics are (according to dmidecode):
BIOS Information Vendor: Dell Inc. Version: A19 Release Date: 06/24/2013 System Information Manufacturer: Dell Inc. Product Name: Latitude E6420 Version: 01 Base Board Information Manufacturer: Dell Inc. Product Name: 032T9K Version: A01
Thanks for that. I have the laptop running now and am logged into a virtual console.
dmidecode details for my laptop:
BIOS Information Vendor: Dell Inc. Version: A21 Release Date: 11/14/2013
System Information Manufacturer: Dell Inc. Product Name: Latitude E6420 Version: 01
Base Board Information Manufacturer: Dell Inc. Product Name: 032T9K Version: A02
I might try downgrading the BIOS version to see if that helps. I don't know that I've tried doing that with Dell's utility before, but I'll give it a shot.
I setup a short loop to append the output of /usr/bin/sensors to a log file and then call 'sync' just after.
This is the last entry just before the system shut down:
acpitz-virtual-0 Adapter: Virtual device temp1: +25.0°C (crit = +107.0°C)
nouveau-pci-0100 Adapter: PCI adapter temp1: N/A (high = +95.0°C, hyst = +3.0°C) (crit = +105.0°C, hyst = +5.0°C) (emerg = +135.0°C, hyst = +5.0°C)
coretemp-isa-0000 Adapter: ISA adapter Physical id 0: +46.0°C (high = +86.0°C, crit = +100.0°C) Core 0: +46.0°C (high = +86.0°C, crit = +100.0°C) Core 1: +42.0°C (high = +86.0°C, crit = +100.0°C)
and this is the first entry just before I logged in:
acpitz-virtual-0 Adapter: Virtual device temp1: +25.0°C (crit = +107.0°C)
nouveau-pci-0100 Adapter: PCI adapter temp1: N/A (high = +95.0°C, hyst = +3.0°C) (crit = +105.0°C, hyst = +5.0°C) (emerg = +135.0°C, hyst = +5.0°C)
coretemp-isa-0000 Adapter: ISA adapter Physical id 0: +40.0°C (high = +86.0°C, crit = +100.0°C) Core 0: +40.0°C (high = +86.0°C, crit = +100.0°C) Core 1: +39.0°C (high = +86.0°C, crit = +100.0°C)
Looks like the system is a bit warm, but not overly so? So far I've not figured out how to check the fan speed. I'll keep looking.
-----Original Message----- From: deoren Sent: Tuesday, June 16, 2015 9:26 PM
On 6/15/2015 2:04 PM, Jim Perrin wrote:
I use a dell e6420 as my daily laptop/workstation. It stays
docked and
on 24/7 while at home, often running multiple vms or docker
containers.
I've not experienced what you have described. The laptop does get a little warm during certain video conference meetings, I do not have any thermal shutdown events. I would check for fan function
The most common issue with E6 series laptops is dust/lint/hair in the fan grill.
The bios fan control is based on an efficient extraction of heat, but a small amount of lint will keep it heatsink warmer longer.
<snip/>
I might try downgrading the BIOS version to see if that helps. I don't know that I've tried doing that with Dell's utility before, but I'll give it a shot.
I setup a short loop to append the output of /usr/bin/sensors to a log file and then call 'sync' just after.
This is the last entry just before the system shut down:
acpitz-virtual-0 Adapter: Virtual device temp1: +25.0°C (crit = +107.0°C)
nouveau-pci-0100 Adapter: PCI adapter temp1: N/A (high = +95.0°C, hyst = +3.0°C) (crit = +105.0°C, hyst = +5.0°C) (emerg = +135.0°C, hyst = +5.0°C)
coretemp-isa-0000 Adapter: ISA adapter Physical id 0: +46.0°C (high = +86.0°C, crit = +100.0°C) Core 0: +46.0°C (high = +86.0°C, crit = +100.0°C) Core 1: +42.0°C (high = +86.0°C, crit = +100.0°C)
and this is the first entry just before I logged in:
acpitz-virtual-0 Adapter: Virtual device temp1: +25.0°C (crit = +107.0°C)
nouveau-pci-0100 Adapter: PCI adapter temp1: N/A (high = +95.0°C, hyst = +3.0°C) (crit = +105.0°C, hyst = +5.0°C) (emerg = +135.0°C, hyst = +5.0°C)
coretemp-isa-0000 Adapter: ISA adapter Physical id 0: +40.0°C (high = +86.0°C, crit = +100.0°C) Core 0: +40.0°C (high = +86.0°C, crit = +100.0°C) Core 1: +39.0°C (high = +86.0°C, crit = +100.0°C)
Looks like the system is a bit warm, but not overly so? So far I've not figured out how to check the fan speed. I'll keep looking.
That is the tell tail sign, as it is not cool when under low to no load.
Force the fan to high (dell diagnostic CD or other program) should be strong (moves an empty paper coffee cup) cold air blowing.
-Jason
-- -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- - - - Jason Pyeron PD Inc. http://www.pdinc.us - - Principal Consultant 10 West 24th Street #100 - - +1 (443) 269-1555 x333 Baltimore, Maryland 21218 - - - -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
On 6/16/2015 8:40 PM, Jason Pyeron wrote:
-----Original Message----- From: deoren Sent: Tuesday, June 16, 2015 9:26 PM
Looks like the system is a bit warm, but not overly so? So far I've not figured out how to check the fan speed. I'll keep looking.
That is the tell tail sign, as it is not cool when under low to no load.
Force the fan to high (dell diagnostic CD or other program) should be strong (moves an empty paper coffee cup) cold air blowing.
-Jason
Good tip, thanks.
I tried using the onboard Dell diagnostics and it shows that the current Processor Fan speed is about 2906 RPMs. It _did_ click loudly once and then appeared to pick back up. Attempts to run the test aren't yielding any high spin up/down noises like I'm used to hearing from other systems.
Current thermal readings (inside of the diagnostics screen):
CPU Thermistor: 65C Ambient Thermistor: 27 C SODIMM Thermistor: 39 C Video Thermistor: 54 C
Back on the topic of the diagnostics, I'm running a CPU stress test and the CPU Thermistor has grown to 69 C.
After some time the fan speed has finally increased to 3257 RPM and I can finally clearly hear that it is spinning. Once the test completed and the CPU temp started dropping, so did the fan speed, finally settling back to about 2900 RPM.
I'm still puzzled why the laptop appears to lockup when attempting to login to the desktop environment when using CentOS, but not Ubuntu 15.04. Any thoughts there?
Back on the topic of CentOS, I ran 'watch /usr/bin/sensors' for about 20 minutes and the temp only slightly fluctuated. It was only the login attempt that shut down the system.
On 06/17/2015 04:49 AM, deoren wrote:
I'm still puzzled why the laptop appears to lockup when attempting to login to the desktop environment when using CentOS, but not Ubuntu 15.04. Any thoughts there?
I can't remember the whole thread but it seems you have an nvidia GPU and are using nouveau? If so, try installing nvidia-detect and then the correct nvidia driver for your system (from elrepo), and see if that helps. Could be a nouveau problem.
----- Oorspronkelijk bericht ----- Van: "Nicolas Thierry-Mieg" Nicolas.Thierry-Mieg@imag.fr Aan: "CentOS mailing list" centos@centos.org Verzonden: Woensdag 17 juni 2015 14:46:37 Onderwerp: Re: [CentOS] CentOS 7 + Dell Latitude E6420 laptop = thermalshutdown
On 06/17/2015 04:49 AM, deoren wrote:
I'm still puzzled why the laptop appears to lockup when attempting to login to the desktop environment when using CentOS, but not Ubuntu 15.04. Any thoughts there?
I can't remember the whole thread but it seems you have an nvidia GPU and are using nouveau? If so, try installing nvidia-detect and then the correct nvidia driver for your system (from elrepo), and see if that helps. Could be a nouveau problem.
http://elrepo.org/tiki/nvidia-detect
Hello,
I have received 4 of these machines today, with Nvidia graphics. I installed all 4 ( first minimal install, then Mate ) and that went ok. So far they didn't shut down.
greetings, Johan _______________________________________________ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
We also saw some problems with recent Dell machines with “SpeedStep” or whatever Intel calls their power/speed management these days.
One developer measured a very significant increase in speed after completely disabling support for it in his kernel on multiple Linux variants.
I don’t have the details from him, but he said the system went from “almost unusable on a daily basis”, to, “I can actually get things done”.
He mainly uses it as a desktop replacement, so he didn’t care about any benefits from power management to save battery, etc.
Very “informal” note… I don’t have the data to turn in bug reports, or time to chase it down.
He shared what he did informally with a couple of other devs and “hallway discussions” have indicated that they also agreed that they had better performance from the machines.
-- Nate Duehr denverpilot@me.com
On Jun 19, 2015, at 13:57, johan.vermeulen7@telenet.be wrote:
----- Oorspronkelijk bericht ----- Van: "Nicolas Thierry-Mieg" Nicolas.Thierry-Mieg@imag.fr Aan: "CentOS mailing list" centos@centos.org Verzonden: Woensdag 17 juni 2015 14:46:37 Onderwerp: Re: [CentOS] CentOS 7 + Dell Latitude E6420 laptop = thermalshutdown
On 06/17/2015 04:49 AM, deoren wrote:
I'm still puzzled why the laptop appears to lockup when attempting to login to the desktop environment when using CentOS, but not Ubuntu 15.04. Any thoughts there?
I can't remember the whole thread but it seems you have an nvidia GPU and are using nouveau? If so, try installing nvidia-detect and then the correct nvidia driver for your system (from elrepo), and see if that helps. Could be a nouveau problem.
http://elrepo.org/tiki/nvidia-detect
Hello,
I have received 4 of these machines today, with Nvidia graphics. I installed all 4 ( first minimal install, then Mate ) and that went ok. So far they didn't shut down.
greetings, Johan _______________________________________________ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos _______________________________________________ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Sorry, meant to chop the reply off of that previous post after I typed it. Argh… accidental top-posting. Icky!
:-)
Nate
----- Oorspronkelijk bericht ----- Van: "Nathan Duehr" denverpilot@me.com Aan: "CentOS mailing list" centos@centos.org Verzonden: Zaterdag 20 juni 2015 02:06:18 Onderwerp: Re: [CentOS] CentOS 7 + Dell Latitude E6420 laptop = thermalshutdown
We also saw some problems with recent Dell machines with “SpeedStep” or whatever Intel calls their power/speed management these days.
One developer measured a very significant increase in speed after completely disabling support for it in his kernel on multiple Linux variants.
I don’t have the details from him, but he said the system went from “almost unusable on a daily basis”, to, “I can actually get things done”.
He mainly uses it as a desktop replacement, so he didn’t care about any benefits from power management to save battery, etc.
Very “informal” note… I don’t have the data to turn in bug reports, or time to chase it down.
He shared what he did informally with a couple of other devs and “hallway discussions” have indicated that they also agreed that they had better performance from the machines.
-- Nate Duehr denverpilot@me.com
On Jun 19, 2015, at 13:57, johan.vermeulen7@telenet.be wrote:
----- Oorspronkelijk bericht ----- Van: "Nicolas Thierry-Mieg" Nicolas.Thierry-Mieg@imag.fr Aan: "CentOS mailing list" centos@centos.org Verzonden: Woensdag 17 juni 2015 14:46:37 Onderwerp: Re: [CentOS] CentOS 7 + Dell Latitude E6420 laptop = thermalshutdown
On 06/17/2015 04:49 AM, deoren wrote:
I'm still puzzled why the laptop appears to lockup when attempting to login to the desktop environment when using CentOS, but not Ubuntu 15.04. Any thoughts there?
I can't remember the whole thread but it seems you have an nvidia GPU and are using nouveau? If so, try installing nvidia-detect and then the correct nvidia driver for your system (from elrepo), and see if that helps. Could be a nouveau problem.
http://elrepo.org/tiki/nvidia-detect
Hello,
I have received 4 of these machines today, with Nvidia graphics. I installed all 4 ( first minimal install, then Mate ) and that went ok. So far they didn't shut down.
greetings, Johan
Hello All,
installing these laptops went ok, but indeed, they shutdown on logon. When coming back up, I get a bios warning about temperature. On my first attempt on installing Nvidia driver, I wrecked the laptop. To be continued.
greetings, Johan
CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos _______________________________________________ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
_______________________________________________ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
On 6/23/2015 7:22 AM, johan.vermeulen7@telenet.be wrote:
Hello All,
installing these laptops went ok, but indeed, they shutdown on logon. When coming back up, I get a bios warning about temperature. On my first attempt on installing Nvidia driver, I wrecked the laptop. To be continued.
greetings, Johan
Hi,
Thanks for your feedback. I can't say I'm "happy" that someone else is having the same problem, but I'm relieved that it's not just something odd with the setup I am using.
Any luck? I'm hoping to have a chance to look more into this myself in the next few weeks once some other projects calm down. Ironically my next step was going to be going after an updated video card driver.
----- Oorspronkelijk bericht ----- Van: "deoren" centos-list@whyaskwhy.org Aan: centos@centos.org Verzonden: Maandag 13 juli 2015 03:36:49 Onderwerp: Re: [CentOS] CentOS 7 + Dell Latitude E6420 laptop = thermalshutdown
On 6/23/2015 7:22 AM, johan.vermeulen7@telenet.be wrote:
Hello All,
installing these laptops went ok, but indeed, they shutdown on logon. When coming back up, I get a bios warning about temperature. On my first attempt on installing Nvidia driver, I wrecked the laptop. To be continued.
greetings, Johan
Hi,
Thanks for your feedback. I can't say I'm "happy" that someone else is having the same problem, but I'm relieved that it's not just something odd with the setup I am using.
Any luck? I'm hoping to have a chance to look more into this myself in the next few weeks once some other projects calm down. Ironically my next step was going to be going after an updated video card driver.
Hello Deoren,
adding elrepo and installing kmod-nvidia seems to have solved the issue. I hope this works for you as wel.
greetings, Johan _______________________________________________ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
-
deoren -
deoten
-
Gordon Messmer -
Jason Pyeron -
jd1008 -
Jim Perrin -
johan.vermeulen7＠telenet.be -
John R Pierce -
Nathan Duehr -
Nicolas Thierry-Mieg