Did we work out the technical reason why some users that post to the list are getting dumped into gmail spam?
Ta,
Andrew
I get that too. How do you turn this off? They could be using an email server that is on a blacklist.
On Sat, Apr 4, 2015 at 11:59 AM, Andrew Holway andrew.holway@gmail.com wrote:
Did we work out the technical reason why some users that post to the list are getting dumped into gmail spam?
Ta,
Andrew _______________________________________________ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
On 04/04/2015 09:59 AM, Andrew Holway wrote:
Did we work out the technical reason why some users that post to the list are getting dumped into gmail spam?
Ta,
Andrew _______________________________________________ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
It is most probably due to the various issues around dmarc, dkim and mailing list servers for which there is currently no great solution to the problem. If, for example I look at the your message (in this case, the one I am responding to), I see the following:
1. The message has intact a dkim signature from gmail, so the Centos mailman server is not stripping the dkim sig from the original sender, which recent versions of mailman can be configured to do. 2. The CentOS mailman server adds its own footer, changing the checksum of the message, so the dkim signature is no longer valid, therefore when any receiving mail server checks the DKIM sig it fails as it did with my own mailserver. 3. The centos server does NOT add its own DKIM sig and appears to have no DMARC record in the DNS (dig txt _dmarc.centos.org.) These are not necessarily a good idea anyway for mail coming from a mailing list server because in order to add a DKIM sig the from of the message would have to be changed to name@centos.org since the mailman server can't itself sign for a sender from another domain.
I'm not suggesting that DKIM or DMARC are a good solution to anything, however several of the FREEMAIL providers do pay attention to these things, so the CentOS mailserver admin might want to consider having mailman strip existing DKIM sig's from the mail (or alternatively not adding a footer). You can check the mailman doc/mailing list for other relevent options for working around these problems.
. I believe that if, in your gmail account, you keep marking as "NOT SPAM" any false positives it will send more of these messages to the right folder.
There has been an abundance of discussions in the past about these issues on the various mailman, dmarc and dkim mailing lists as well as in many other places. This whole issue hit the fan early in 2014 when yahoo and aol changed their DMARC policy to reject incoming mail that failed the DMARC test. Gmail, however, does not enforce the "reject" in others DMARC policy, but instead sends the email to the spambox (gmail also may send email to the spambox if it has no DKIM signature at all). I found that when I added (valid) DKIM signatures and a DMARC record for my domains, recipient freemail users messages started going to their inbox instead of their spambox.
Nataraj
On Sat, Apr 4, 2015 at 8:35 PM, Nataraj incoming-centos@rjl.com wrote:
On 04/04/2015 09:59 AM, Andrew Holway wrote:
Did we work out the technical reason why some users that post to the list are getting dumped into gmail spam?
. I believe that if, in your gmail account, you keep marking as "NOT SPAM" any false positives it will send more of these messages to the right folder.
No, I don't think it will ever learn from that,, but there is a way you can set a rule to 'never mark as spam' based on the sender. Which wouldn't be fun on a list with a lot of yahoo.com members.
There has been an abundance of discussions in the past about these issues on the various mailman, dmarc and dkim mailing lists as well as in many other places. This whole issue hit the fan early in 2014 when yahoo and aol changed their DMARC policy to reject incoming mail that failed the DMARC test.
It was discussed here, I think both before and after the mailman changes were available.
Le 2015/04/08 17:50 +0200, Les Mikesell a écrit:
No, I don't think it will ever learn from that,, but there is a way you can set a rule to 'never mark as spam' based on the sender. Which wouldn't be fun on a list with a lot of yahoo.com members.
FWIW, I recently solved one reason GMail was always marking my emails as spam: my MTA has IPv6, and to send emails, it was by default using the rfc3041 temporary addresses as source, so each time a different address when connecting to Google's MX's.
As soon as I set it up to use the propre static IPv6, marking them as «not spam» in Gmail subsequently worked. So it looks like they also keep track of the sender's MTA address, not only of the email address.
Obviously not the reason for everybody, but hopefully it can help others :-)
Laurent
On 04/08/2015 09:40 AM, Laurent Blume wrote:
Le 2015/04/08 17:50 +0200, Les Mikesell a écrit:
No, I don't think it will ever learn from that,, but there is a way you can set a rule to 'never mark as spam' based on the sender. Which wouldn't be fun on a list with a lot of yahoo.com members.
FWIW, I recently solved one reason GMail was always marking my emails as spam: my MTA has IPv6, and to send emails, it was by default using the rfc3041 temporary addresses as source, so each time a different address when connecting to Google's MX's.
As soon as I set it up to use the propre static IPv6, marking them as «not spam» in Gmail subsequently worked. So it looks like they also keep track of the sender's MTA address, not only of the email address.
Obviously not the reason for everybody, but hopefully it can help others :-)
Laurent _______________________________________________ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
Gmail has many different criteria that it uses for detecting spam. One of the things they do is to keep a credibility score based on the IP address of a mailserver. In general, they like to see all of the mail for a domain coming from a single IP address. Since mail.centos.org uses a single IP address, this is not the problem here.
If one wanted to improve this situation, my sense is that the next thing to do would be to strip off the DKIM signatures which have incorrect checksums.
After that, the next thing that would improve gmail's spam scoring of list mail would be to add a valid DKIM signature, but that is messier for a mailing list because it would mean ugly rewriting of the from header. It is possible that simply stripping the original senders DKIM's would solve the problem.
Nataraj