On Wed, July 11, 2012 00:21, Kahlil Hodgson wrote:

If you are just using the Red Hat bugzilla that might be your problem. I've heard a rumour that Red Hat doesn't really monitor that channel, giving preference to issues raised though their customer portal. That does makes _some_ commercial sense, but if they are, it would be polite to shut down the old bugzilla service and save some frustration. I don't have a Red Hat subscription myself, so I can't really test this. Can anyone, perhaps with a Red Hat subscription, shed any light on this?

This rumour is almost certainly unfounded. I report the odd bug to RH through Bugzilla and I have always had a timely acknowledgement and as far as I can tell they have either been rejected or accepted within a reasonably short time. Some of them have actually been fixed.