[CentOS-devel] Hosting CentOS bugs on RH bugzilla

Wed Apr 15 17:28:33 UTC 2015
Tom Sorensen <tsorensen at gmail.com>

On Wednesday, April 15, 2015, Sven Kieske <svenkieske at gmail.com> wrote:

>
> The reason many bugs get reported first vs
> CentOS ist people do not really know the relationship
> between RHEL and CentOS.


Agreed. No matter how much the CentOS devs say this, a large number of
users don't know this.


> And the people who know the relationship
> have often no license to test if it's a CentOS
> or RHEL Bug (you would need a RHEL license
> to try to reproduce).


Note that most of the CentOS devs don't either, including those employed by
Red Hat. They can request an employee sub, but don't have one by default,
and that helps keep things clean.


> TBH: Most (upstream)bugs tend to get closed anyway
> if someone finds out your not using RHEL.
> (This get's masked via sentences like "Please
> contact your support channel if you want to raise
> the priority of this problem")


If it's a legitimate bug (defect) then that shouldn't happen. If it's a RFE
then, yes, that's proper - support and input into future direction (big or
small) is a significant part of the RHEL value proposition (sales-y enough
for you?). If you have an example of the former then let me know. That's a
standing offer.

My take on the overall question is that if the CentOS team can get the
flexibility needed for their own purposes then it seems like a big win. The
project has always been tied to Red Hat, so worrying about the bug tracker
being owned by RH seems rather silly. The ability to properly transfer bugs
to upstream (be it RH or Fedora) and making the relationship more obvious
and transparent to reporters cannot be overstated.

FYI, the usual reasons for RHEL bugs to be marked private is either
confidential customer info or security. And it annoys employees too. I
would hope that CentOS sourced, non-security bugs wouldn't fall into this,
but really cannot say with any certainty. That is something that would need
to be discussed with the RH Bz team and the CentOS devs.
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