[CentOS-devel] Is this the right channel to address the board?

Wed May 13 09:43:14 UTC 2020
Aoife Moloney <amoloney at redhat.com>

On Wed, May 13, 2020 at 7:34 AM Leigh Griffin <lgriffin at redhat.com> wrote:

> On Tue, May 12, 2020, 23:54 Karsten Wade <kwade at redhat.com> wrote:
>> On 5/6/20 6:31 AM, Rich Bowen wrote:
>> > I must lead with this: It is with great trepidation that I even write
>> > this message, because I have no desire to burn bridges. I currently
>> > enjoy a cordial working relationship with everyone on the board, and,
>> > without exception, have great respect for each of them personally. But
>> > it is my job to point out that the board's method of engaging with the
>> > community isn't working.
>> Thanks all for bringing this discussion along, we seem to have arrived
>> at "yes and what tool." :) In parallel we need to have some idea of the
>> personas of the people using this tool.
>> For some more context about Rich's email:
>> I asked Rich to start this thread when he asked me this question. I said
>> then and here, it's true we do not have clear processes for getting
>> things heard and approved/denied by the Board.
>> As a Director and as the current Board Secretary, I am highly interested
>> and somewhat desperate to solve those problems -- my task list for the
>> Board and the Project is a bit unruly and dependent on other humans to
>> move things along. The practice of open source software projects reminds
>> us that I shouldn't be solving that problem in isolation, without
>> transparency and the collaboration that comes with it.
>> So let's work on it together. Let's figure out a reasonable process that
>> will work right now, and iterate on it as needed over time.
>> There are a number of people who care about CentOS as a project, let's
>> call them "project stakeholders". They all wish to engage with the
>> project leadership for guidance and approval around various efforts.
>> Can we use this thread to define those stakeholder personas, what kinds
>> of things/ways they need to engage with the Board, and how we can make
>> that happen?`
> The CPE team is one such persona who need to engage with the Board for key
> decisions and info sharing on technical projects we are undertaking that
> might impact CentOS as a whole. We also want a 2 way conversation on
> requirements and needs that the Board, on behalf of the Community, may wish
> for us to undertake e.g. service creation/ modification. Actions here might
> impact the Community from a technical or user interaction perspective so a
> public tracker is key to allow transparency into the conversations.
>> I have a feeling there are some folks here experienced with helping
>> define functional requirements and user personas, you are hereby invited
>> to help this discussion move forward.
> My entire professional background is in this area,  I'm happy to help
> where my time will allow. I'm also happy to offer the services of our
> Product Owner Aoife Moloney to help capture this who also works in this
> manner day in day out.

+1, I'm more than happy to work out how best to engage with the CentOS
Board from the CPE team side, with the board :) And any tooling/methods we
identify as having potential success can also be scaled to allow for the
wider project stakeholder groups to engage in this manner also & happy to
use this thread as suggested for working this out with everyone

>From the CPE side, we are a stakeholder to the CentOS Project and are happy
to file requests/issues through a public tracker as mentioned above. If you
opt to track through issues.redhat.com, or pagure.io, creating labels to
identify types of tickets will help the review process if the board only
meets monthly.
You could honestly have labels for anything - hardware request, travel, new
feature approval, etc. Continue to use the devel list for open discussion
and feedback and by adding the link to your issue tracker in your email
signature, there will be easy and quick access for people to file their
request directly from conversational engagement on the email thread to a
formal trackable request to the board to action.

I have ideas and am happy to help here, it benefits us all to have this
clarity. So lets decide what tool first - does the board have a preference?
You will be the ones using it! :)

>> Best regards,
>> - Karsten
>> --
>> Karsten Wade [he/him/his]| Senior Community Architect | @quaid
>> Red Hat Open Source Program Office (OSPO) : @redhatopen
>> https://community.redhat.com | https://next.redhat.com | https://osci.io
>> https://theopensourceway.org | https://github.com/theopensourceway/guide
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Aoife Moloney

Product Owner

Community Platform Engineering Team

Red Hat EMEA <https://www.redhat.com>

Communications House

Cork Road

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