[CentOS] CentOS and Dell Support

[Matt Morgan]

On 12/4/05, Craig White <craigwhite at azapple.com> wrote:
> On Sun, 2005-12-04 at 15:47 -0500, Matt Morgan wrote:
> > I'm a fairly experienced RH and Fedora user and admin looking to try
> > CentOS for the first time. I have lots of experience with Dell servers
> > and I'd like to stick with them.
> >
> > Although I'm sure it's not always strictly enforced, Dell claims that
> > it won't provide warranty hardware support on servers installed with
> > an un-Dell-supported OS (basically, anything other Windows, RH, and
> > Suse). Are other CentOS admins successful in getting Dell to support
> > their hardware? How does it work--do you just tell them it's RH?
> >
> > Also, any recommendations for which Dell PERC or Dell SATA RAID
> > adapters can I expect to work nicely with CentOS?
> >
> > If, on the other hand, Dell gives you trouble for CentOS installs, and
> > you have recommendations for other server vendors, let me know. In
> > particular, one that can provide on-site warranty support in Toronto,
> > Canada, would be great. I'm only interested in i386 architecture, by
> > the way.
> ----
> Dell is going to warranty the hardware - it doesn't have anything to do
> with which OS you are using. You can't expect them to support an OS that
> they don't support but I would bet that if the software issue is
> something that wouldn't change from RHEL/CentOS - they wouldn't miss a
> beat.

For the record, that is the opposite of what they told me. They only
support the hardware when you're using a supported OS. Of course, you
wouldn't have to tell them that you're using CentOS. So I was
wondering if people had gotten away with that pretty regularly.