-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Sun, Dec 04, 2005 at 07:10:55PM -0500, Matt Morgan wrote: > On 12/4/05, Craig White <craigwhite at azapple.com> wrote: > > On Sun, 2005-12-04 at 15:47 -0500, Matt Morgan wrote: > > > Although I'm sure it's not always strictly enforced, Dell claims that > > > it won't provide warranty hardware support on servers installed with > > > an un-Dell-supported OS (basically, anything other Windows, RH, and > > > Suse). Are other CentOS admins successful in getting Dell to support > > > their hardware? How does it work--do you just tell them it's RH? > > ---- > > Dell is going to warranty the hardware - it doesn't have anything to do > > with which OS you are using. You can't expect them to support an OS that > > they don't support but I would bet that if the software issue is > > something that wouldn't change from RHEL/CentOS - they wouldn't miss a > > beat. > > For the record, that is the opposite of what they told me. They only > support the hardware when you're using a supported OS. Of course, you > wouldn't have to tell them that you're using CentOS. So I was > wondering if people had gotten away with that pretty regularly. I never had to call Dell for support on hardware running CentOS (yet), but they never gave me any trouble with servers running Conectiva Linux (in the past). There is a big difference between "I need a driver for my netcard" kind of support, and "My HD just burst into flames" kind. []s - -- Rodrigo Barbosa <rodrigob at suespammers.org> "Quid quid Latine dictum sit, altum viditur" "Be excellent to each other ..." - Bill & Ted (Wyld Stallyns) -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.1 (GNU/Linux) iD4DBQFDk7jTpdyWzQ5b5ckRAkVnAJiBpYTJFgXwCd2KPpJoVQ/9qJRXAKCPMgD8 kOyXeyT8MYrkG1cAQzXETA== =04mV -----END PGP SIGNATURE-----