On Mon, 2005-12-05 at 01:54 -0200, Rodrigo Barbosa wrote: > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > On Sun, Dec 04, 2005 at 07:38:55PM -0500, Bryan J. Smith wrote: > > > as far as warranty, they have to warranty what they sell. > > > > Now that gets interesting. Read your sales contract very well. They > > can force you to go to the hardware manufacturer if you are not under > > the terms of it. > > That depends, of course, on the "laws of the land". > > Here in Brazil, if I buy something from Dell, they are responsible > for it. They can't send me to talk to the manufacturer. Even if the > problem is due to something the manufacturer did wrong, Dell would > still be considered (by the law) the one that has to deal with it, > since it is them who sold me the box. ---- that's the law here too but as you pointed out, if you have to resort to legal wrangling over warranty support, everybody loses. Craig