[CentOS] Complex sendmail alias handling.

[Drew Weaver]

Why don’t you do the industry standard thing and use a trouble ticket package like Cerberus?

-Drew


-----Original Message-----
From: centos-bounces at centos.org [mailto:centos-bounces at centos.org] On Behalf Of Hugh E Cruickshank
Sent: Monday, March 26, 2007 1:55 PM
To: CentOS mailing list
Subject: RE: [CentOS] Complex sendmail alias handling.

From: John Summerfield Sent: March 24, 2007 15:52
> 
> Hugh E Cruickshank wrote:
> > 
> > I have a situation where I need to change the distribution of emails
> > for selected accounts on a regular basis. This is for the controlling
> > of the distribution of our "support" email address.
> > 
> > [SNIP]
> > 
> > I was wondering if anyone out there new of something short of an
> > automatic email receiving and routing package (which I have not
> > done any research on) that might fit my simple requirements.
> 
> 
> A shared imap account/folder?
> 
> Why aren't you doing this anyway? It's a good way for Freda to see what 
> Fred said on the previous shift.
> 

Hi John:

Thanks for your reply. That is a good suggestion but it probably will
not "fly" in our instance. We are using Outlook for the MUA and, as
far as I am aware, does not work with IMAP folders.

Also the sharing of email accounts is not going to work either. We are
a small shop with some overlap of responsibilities but it is not a 100%
overlap and we still need some distinction between users.

Thanks again for your suggestion.

Regards, Hugh

-- 
Hugh E Cruickshank, Forward Software, www.forward-software.com 

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