[CentOS] Complex sendmail alias handling.

Mon Mar 26 18:04:24 UTC 2007
Les Mikesell <lesmikesell at gmail.com>

Hugh E Cruickshank wrote:

>>>> Failing that can anyone recommend an automatic email receiving and
>>>> routing package that is not to difficult to setup?
>> http://otrs.org/
>> It just works. I have used it for several years.
>> Much better control than usual e-mail routing.
>>
>> RPM install.
>>
> 
> 
> Thank you for your recommendation. I have heard of that package but
> it is always good to get recommendations from someone who is actually
> using the software.

RT (http://bestpractical.com/rt)is very good also if what you want is a 
trouble ticket system.  It doesn't have an automatic change of 
notifications for different times of day but you could probably add it 
to the event scripts if you wanted.  We just let the notifications go to 
everyone so they stay up to speed but the right people know who should 
be responding at any time.

-- 
   Les Mikesell
    lesmikesell at gmail.com