Hugh E Cruickshank wrote:
> From: Les Mikesell Sent: March 28, 2007 12:07
>> You can't get much easier than files containing a list of the right
>> delivery addresses for each time period and a cron job that copies the
>> right file to the one :included: by a sendmail alias at each
>> transition.
>> Did you try that approach yet? But for ongoing things you lose the
>> ability to easily see what the previous shift did unless they
>> reply/forward a copy of anything still needing work.
>>
>
> I agree that this approach is fairly straight forward and I have not
> tried it. However our current approach (concatenating files to create
> a new alias file) is about the same in complexity. The difficulty
> arises from determining the contents of those files.
Just expose them to the person who knows what the contents should be for
editing. Anyone managing a shift of people should be able to edit a
text file.
--
Les Mikesell
lesmikesell at gmail.com