on 7-29-2008 9:59 AM Lanny Marcus spake the following: > On Tue, Jul 29, 2008 at 11:43 AM, Scott Silva <ssilva-m4n3GYAQT2lWk0Htik3J/w at public.gmane.org> wrote: >> on 7-28-2008 6:26 PM Lanny Marcus spake the following: > <snip> >>>>> Mark: Try that! On my Desktop, it gives me the SN for the HD (hda), >>>>> but the space for >>>>> SN is blank, for hdc (DVD reader) and hdd (CD-RW). . If you are lucky, >>>>> on your box, it will give you the SN for the DVD >>>>> burner. Lanny >>>> I don't think most optical drive manufacturers embed serial numbers in >>>> their >>>> drives. Hard drives are different, as their testing process lets them >>>> change >>>> something like a serial number, but an optical drive would require a >>>> custom >>>> firmware to be created and then loaded to the drive. That would slow the >>>> process. >>> That probably explains why when I tried it, there were no serial numbers >>> for my >>> opticlal drives. I always see an SN for a HD, when running diagnostics on >>> them. >>> Sounds like Mark is going to need to pull the bad DVD burner anyway, so >>> when he >>> does, he can read the SN on the label and get an RMA for it. >> I would have tried also, because now the system needs to come apart twice >> unless you just buy a new one and let the replacement be a spare. > > Mark: Scott has the right plan for you. Buy a new drive and install > it, when you take out the defective one. > Send the defective drive in on an RMA and they will probably replace > it with a remanufactured drive and you keep > that one available as a spare or install it in another box.. If your > box is like 3 of ours, it is a PITA to R&R a 5.25" drive. We have 2 > Dell Dimensions that are very easy to open (that's the idea, if it > works). Dell Latin America replaced one of them, after I got it, > because I could not open it. It took two (2) of their Tech Support > people, to get the thing open, so I asked for a new one. Plastic > cases...... Lanny You must have forgotten to wave the chicken over your head 3 times and said the magic words. You don't want to wave the chicken more than 3 times, as he will be angry enough after the 3. ;-P -- MailScanner is like deodorant... You hope everybody uses it, and you notice quickly if they don't!!!! -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 258 bytes Desc: OpenPGP digital signature URL: <http://lists.centos.org/pipermail/centos/attachments/20080729/4a7b6b48/attachment-0003.sig>